| Audience | Fleet Admins, Fleet Managers |
| Applies To | Motive Cards |
Answer
At Motive Cards, we receive information on purchases and transactions directly from the merchant, and our Dashboard contains all the submitted information. The Merchant's Server issues paper receipts that typically have all the details of the transaction. If the receipts do not have sufficient information, you can discuss the matter with the merchant. Alternatively, you can ask the user to contact us for further investigation or discussion.
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