| Audience | Fleet Managers, Fleet Admins, Drivers |
| Applies To | DRIVE Score |
What’s new in the Motive DRIVE risk score?
The new score will include all unsafe behaviors captured by the Motive dashcams, not just harsh driving and speeding data. DRIVE will now better reflect your Driver’s complete safety performance and aligns with the rest of Motive’s video-based coaching experience.
The simple, evidence-based score will change based on the frequency of unsafe behaviors.
Reducing safety events will directly improve the score, making it easier to coach Drivers and explain why scores are changing.
When is the new DRIVE score rolling out?
The new score is rolling out in August 2023. The ability to customize the score is targeted for a Q4 2023 release.
I don’t have a dashcam. Will my Drivers still have a DRIVE score?
Yes, your Drivers will still have a DRIVE score. It will include harsh driving and speeding data captured by the Motive Vehicle Gateway. The simple, evidence-based score will change based on the frequency of harsh driving and speeding behaviors. Reducing safety events will directly improve the score.
What behaviors impact the score?
Included behaviors depend on whether dashcams are installed and if so, the camera type. For example, behaviors such as distraction or cell phone usage will not be factored into the score when only a road-facing dashcam is used, due to its inability to capture in-cab activities. If no dashcam is installed, only harsh driving and speeding behaviors are included.
Behaviors that impact the DRIVE score:
|
Camera Type |
Behaviors |
| No camera | Hard brake, hard corner, hard acceleration, speeding |
| Road-facing | Hard brake, hard corner, hard acceleration, speeding, close following, stop sign violation |
| Dual-facing | Hard brake, hard corner, hard acceleration, speeding, close following, stop sign violation, cell phone usage, seat belt violation, distraction |
When do unsafe behaviors impact the score?
The DRIVE score incorporates unsafe behaviors only if they exceed the minimum unsafe thresholds for that behavior in the past 4 weeks. Motive uses data from its network of hundreds of thousands of vehicles to determine the thresholds.
See minimum unsafe thresholds below. Thresholds vary based on vehicle class and might change prior to launch.
Telematics
| Behavior | Minimum unsafe threshold |
| Hard brake | Light: 0.44G/9.65 mph/s Medium: 0.38G/ 8.34 mph/s Heavy: 0.34G/7.46 mph/s |
| Hard acceleration | Light: 0.44G/9.65 mph/s Medium: 0.41G/8.99 mph/s Heavy: 0.38G/8.34 mph/s |
| Hard corner | Light: 0.44G/9.65mph/s Medium: 0.42G/9.21mph/s Heavy: 0.40G/8.77mph/s |
| Speeding | Driver is traveling at least 6 mph over the posted speed limit for at least 1 minute |
AI-detected behaviors
| Behavior | Minimum unsafe threshold |
| Close following | A Driver has a following distance of 0.7 seconds or less maintained for at least 10 seconds while traveling above 35 mph. |
| Seat belt violation | A Driver is not wearing a seat belt for at least 5 seconds while traveling above 25 mph. |
| Cell phone usage | A Driver uses a phone for at least 5 seconds while traveling above 25 mph. |
| Distraction |
A Driver is looking down for at least 5 seconds while traveling above 25 mph. |
| Stop sign violation | When a Driver fails to brake below 6.2 mph for 0.7 seconds within 7.5 seconds of crossing the stop sign |
How do unsafe behaviors impact the score?
Our machine learning model assigns weights to behaviors based on their probability to cause a collision. Behaviors most likely to cause collisions are given greater weight.
Impact on the score (from highest to lowest):
- Hard brake
- Speeding
- Distraction
- Stop sign violation
- Cell phone usage
- Close following
- Seat belt violation
- Hard corner
- Hard acceleration
These behavior weights are currently set by Motive. You will have the option to customize them later this year.
How is the DRIVE score calculated?
It’s simple. Drivers are scored based on the volume of unsafe events generated. Fewer events result in a higher score, with the maximum score being 100.
- Each new Driver starts with a score of 100. Their personalized score is available after 1000 miles of driving data is accrued.
- Scores are updated every Monday.
- DRIVE assesses driving performance based on a 4-week rolling window, reflecting the most recent 4 weeks of data.
Score = 100 - (sum of the impact of all behaviors)
To determine a Driver's score, the model:
- Aggregates all the events that exceeded the minimum unsafe thresholds for that behavior in the past 4 weeks. These calculations are made on a rolling basis.
- Calculates the likelihood that unsafe behavior will emerge per 1,000 miles traveled. This normalized event rate makes the data easier to compare and ensures that Drivers who drive more aren't unfairly penalized.
- Determines the behavior's impact on the score based on the weight of the behavior and the likelihood that unsafe behavior will emerge per 1,000 miles. Behaviors that are more likely to cause collisions are given greater weight.
- Calculates the final score by subtracting the sum of impact across all behaviors from 100. The resulting safety score provides an accurate risk profile of your Driver.
What’s considered a good score?
We’ve simplified our score bands, making it easier to evaluate Driver performance. Quickly identify the Drivers that need coaching and top performers for reward.
| Grade | Score Range |
| Excellent | 90 to 100 |
| Good | 70 to 89 |
| Fair | 50 to 69 |
| Note: Performance bands will differ, depending on the vehicle class and dashcam model. |
When do scores update?
Scores will refresh weekly on Mondays. DRIVE computes scores on a weekly basis by analyzing the driving data from the past rolling 4 weeks.
A 4-week rolling average time frame offers a consistent view of Driver behavior over time that’s less impacted by day-to-day fluctuations in performance. Driving data older than 4 weeks old will not affect the score
Are Drivers who drive more unfairly penalized?
No, Drivers won’t be unfairly penalized. We normalize the distance driven and evaluate the frequency of unsafe behaviors generated per 1,000 miles driven.
How is the Fleet score determined?
The Fleet score is the weighted average of the individual Driver scores.
How can I compare my Fleet’s performance against others in the Motive network?
We no longer provide this benchmark, but it's simple to compare an individual Driver with others in your Fleet. Customer feedback showed that this internal benchmarking was more useful.
How can I customize my DRIVE score?
This feature is targeted for Q4, 2023 launch. For additional control over your safety program, you can choose the behaviors that go into DRIVE, how they’re defined, and how they impact your score. Easily customize the weight and threshold for each behavior. Custom scoring helps you focus on the behaviors that matter most for your business.