| Audience | Fleet Managers, Fleet Admins |
| Applies To | Vehicle Gateway, AI Dashcam, Smart Dashcam, Cables, Asset Gateways |
Answer
If you have created an RMA case for any of Motive’s products, you would receive an email containing the shipping label and postal address information. Please use the shipping label to send the faulty device back to Motive by post or you can drop it at the nearest UPS collection point/Dropbox.
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