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Why are vehicle icons grayed out on the Fleet View?
||Fleet Managers, Fleet Admins
If the vehicle icons appear grayed out on the Fleet View, it indicates outdated information. It appears if one of the following conditions are met:
Vehicle/Driver/Asset: No updates have been received for the last 4 hours, and the most recent recorded status update was moving or idling.
Vehicle/Driver: No updates for the last 24 hours, and the most recent recorded status update was stationary.
Assets: No updates for the last 40 hours, and the most recent recorded status update was stationary.
Motive Driver App (Driver without a Vehicle Gateway): No updates have been received for the last 24 hours.
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