Invalid violations on driver logs

    Audience  Drivers
    Applies To  Driver App

     

    Symptoms

    • Invalid violations on the driver's logs.

     

    Cause 

    • Outdated driver application.
    • The driver is out of the internet and logs are not synced with the server.

     

    Solution 

    1: Make sure the internet is active, and inform the driver to log out and log back in.
    2: If the issue remains the same, reach out to us on our 24/7 Support Helpline (855) 434-3564 to have the log's HOS re-computed.

     

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