1. Motive Help Center
  2. Fleet Managers/Admins
  3. Compliance & HOS for Fleet Managers

    Unable to See the Option to Send Output File

    Updated
    Audience Fleet Admins
    Applies To Fleet Dashboard > Company 

     

    Symptom: The option to send an Output file is not visible 

    • Unable to see the option to send output file from Fleet Dashboard.

     

    Cause

    • Company Settings set to AOBRD
    • None of the drivers have compliance mode set to ELD

     

    Solution

    1. Log into Fleet Dashboard and click the Admin icon. 

    Admin new.png

    2. Expand the PRODUCTS dropdown menu and click Compliance. 

    3. Click Edit for General information. 

    eld-mode-step-02-03.jpg

    4. Change the Compliance Mode from AOBRD to ELD

    5. Click Save.

    eld-to-aobrd-mode-step-04-05.jpg

    6. Go to the drivers list and make sure compliance mode is set to ELD.

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