How to fill out the Subscription Amendment Form to Cancel Service

    Audience  Fleet Admins
    Applies To  Cancellation Request


    In this article, you will learn how to complete the cancellation form to cancel your service by following the steps below.

    Steps: Filling out the Subscription Amendment Form to Cancel Service

    1. Please contact Motive support so we can generate a cancellation link as per your request.

    2. Open the link sent to you by a Motive Support representative, via email.

    3. Scroll down to select the reason why you would like to proceed with canceling your subscription.

    4. Fill out the required questions asked and share your experience of working with Motive.

    5. Check the box stating you agree with the terms and conditions.

    7. Click on 'Submit Request' and your form is complete.


    Note: Once the Cancellation form is submitted, a ticket for that will automatically be generated for your company. Your customer success manager will reach out to you under that reference ticket to further help you with your cancellation request.


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