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AI Omnicam is not powering up
Audience Drivers, Fleet Admins, Fleet Managers
Applies To AI Omnicam
Symptoms: AI Omnicam is not powering up
My AI Omnicam is not recording
I can’t see any LED light on the AI Omnicam
I’m unable to record on my AI Omnicam
AI Omnicam’s software is not responding
AI Omnicam is not getting 12 V or 24 V power supply
pinhole reset on your AI Omnicam. If the camera does not start recording after the pinhole reset,
check the power supply and ensure the cables are providing 12V or 24V of power.
Note: If the powered-off LED light still does not transition into a solid white LED light, contact Motive Support . Ensure sharing your camera’s serial number or your vehicle ID with the Motive representative.
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Resources for Drivers and other users of the Motive Driver App.
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Installers / Installation Guides
Resources on how to install all Motive hardware products, such as Vehicle Gateways and Cameras.
Reset password, add a vehicle, install vehicle gateway (ELD)