Request video feature not available

Audience	Fleet Managers, Fleet Admins
Applies To	Fleet Dashboard

 

Symptom: 

• The request video option is not available on the Fleet Dashboard.
  

 

Cause: 

• The request video feature is not enabled.

 

Solution:

1. Log in to Motive Fleet Dashboard and click the Admin icon at the bottom left corner.
   
2. Click Fleet Users. 
3. Click the Roles & Permissions tab. 
   
   
4. Click Options in the Actions column for your selected user. 
5. Click Edit.
   
   
6. Click to check the Request Video box. 
7. Click Save.

 

Related Content

• How to recall/request video from the Motive Fleet Dashboard?

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