Discrepancy in Units for Driver Distance between Miles and Kilometers

     

    Audience Fleet admin, Fleet manager
    Applies to Fleet dashboard


    Symptoms
    :

    1. Mixed Units for Driver Distance – Miles vs. Kilometers
    2. Discrepancy in odometer- Miles vs. Kilometers
    3. Discrepancy in IFTA reports

    Causes:

    1. Unit systems in Company and account settings are different
    2. Odometer settings from the driver's profile is different
    3. Different odometer settings from the Driver Application

    Solution:
    Steps:

    • Unit systems in Company and account settings are different

    1. Log in to the Fleet Dashboard and click on the Admin icon.

     

    How to edit your company information-01.jpg

     

    2. Select Company from the left-hand side menu.

    3. Click on the Edit Company Information button.

     

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    4- Switch Odometer settings 

    5- Click Save

     

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    • Odometer settings from the driver's profile are different

    1. Log in to the Fleet Dashboard and click on the Admin icon.

     

    How to edit your company information-01.jpg

     

    2. Click on Driver in the left-hand side menu. Click on Options dropdown menu for the Driver profile 

     

    editing driver profile password1.jpg

     

    3. Select Edit Account from the dropdown menu.

     

    editing driver profile password2.jpg

     

     

    4. Scroll down and find the odometer in the log settings section.
    5. Select a setting similar to your company's setting.
    6. Click save

     

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    Different odometer settings from the Driver Application

    1. log in to the Motive Driver App and tap the hamburger icon at the top left corner. 


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    2. Scroll down and click on the setting

     

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    3. Click General


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    4. Click Odometer.

     

    WhatsApp Image 2023-09-14 at 3.26.11 PM (1).jpeg

     

    5. Select a setting similar to your company's setting.
    6. Click Save.


    WhatsApp Image 2023-09-14 at 3.37.26 PM.jpeg

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