OBD Vehicle Physical Layer Pictures

    Audience Fleet Admins, Fleet Managers, Drivers
    Applies To Vehicle Gateway


    Answer :

    The engineering team requires Physical layer pictures during the investigation of 3.6CA VG issues.For a vehicle that has an OBD port,  the instructions below can be followed on what physical layer pictures to share.

     

    Pictures required:

    • Pictures of the Motive cable connector that goes into the Vehicle Gateway unit
    • Pictures of the Motive connector that goes into the diagnostic port of the truck
    • Pictures of the Vehicle’s Diagnostic port
    • Pictures of the Vehicle Gateway port

    Example Picture:

     

    IMG_4231.jpgimage_67179265 8779.jpgimage_50405377.JPGimage_50401537.JPG

     

     

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