How do I get access to the Motive Support Portal?

    Audience

    Fleet Admins, Fleet Managers (Medium to large size fleets), Drivers

    Applies To

    Fleet Dashboard

     

    Answer

    For Drivers:

    Reach out to your Fleet Admin and request they follow the steps below.

    For Fleet Managers:

    Reach out to your Motive Customer Success Manager to request an account. Specify the type of access required:

    1. Admin: An Admin account allows Fleet Managers and Admins to view all cases for their company.
    2. User: A User account allows drivers to view the cases created by themselves only and not the entire company.

     

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