Why haven’t I received my Dashcams after signing the Motive Order Form?

    Audience Drivers, Fleet Admins, Fleet Manager
    Applies To Fleet Dashboard > Marketplace

     

    Answer

    Your Motive Dashcam order is delayed for the following reasons:

    • The order is pending in your email’s spam folder and the checkout link is not completed. 
    • The accurate contact and shipping details are not confirmed on the Motive Order Form.
    Note: If a POD (Proof of Delivery) is linked but hardware is not received, you need to contact Motive Support. Stay updated on your Recent Order status through the dashboard.

     

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