Why am I not Receiving DVIR with Defect Alert Emails for my Asset Inspections?

     

    Audience Fleet Admins
    Applies To DVIR with Defect Alert

     

    Answer:

    • This happens when there are no asset profiles created in the company. Or when a specific asset is not added.
    • Please create asset profiles just like vehicle profiles are added in the Fleet Admin Dashboard.
    • Advise the drivers to select the asset from the drop down menu while creating asset inspection.
    • Once done, alerts with defects will be received for asset inspections as well. 

     

    Note: In case the issue persists, please contact support at: support@gomotive.com or you can call our 24/7 helpline: 855-434-3564

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