| Audience | Fleet Admins, Fleet Managers |
| Applies To | Motive Shop |
Introduction
The Motive Shop is Motive’s e-commerce platform that enables Fleet Admins to self-serve orders for additional product bundles, cables and accessories.
| Note: Fleets can purchase the products they have already bought from Motive, in addition to the cables and accessories. Also, the Motive Shop is accessible to Fleet Admins by default. |
What’s New?
All Motive Products are listed with images, descriptions, and pricing on the Motive Shop. This enables Fleet Admins to browse through Motive’s product range and make purchases without requiring assistance from the sales or support team.
How does this help our customers?
Fleets are no longer required to contact Sales or Support for buying Motive products.
Rollout Plan or Feature Go-Live date?
Motive Shop is available for all existing Motive customers in the United States and Canada on the Fleet Dashboard or by directly logging onto Motive Shop.
Customer accounts must meet Motive Shop conditions to be eligible for Motive Shop.
FAQs:
- What products can I buy from Motive Shop?
- What payment methods does Motive accept for Motive Shop?
- What shipping options are available for Motive Shop?
- Is there any refund/return policy for Motive Shop products?
Help Center Resources:
- What is Motive Shop?
- Who can use Motive Shop?
- How to buy products from the Motive Shop
- How to track orders on Motive Shop
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