How to allow Fleet Users to identify Face Match profiles

    Audience Fleet Admins, Fleet Managers
    Applies To Fleet Dashboard > Admin > Fleet Users



    Motive's Face Match feature uses advanced AI to create image-based Driver profiles, automating tasks like identifying Drivers with unsafe behaviors and matching them with trips. Fleet Managers can access the Face Match feature on Fleet Dashboard once the Driver identification settings are enabled and they have the manage Face Match profiles permission. 

    Note: Face Match is available for the Enterprise subscription package and requires a dual-facing AI Dashcam (DC-54). This feature is OFF by default.
    Driver Privacy: Before enabling Face Match, ensure all required consents from vehicle operators are obtained in compliance with the law. Face Match does not operate within the State of Illinois.


    Steps: Allowing Fleet Users to identify Face Match profiles

    1. Log in to the Fleet Dashboard and click the Admin icon at the bottom-left corner.

    2. Click the Organization dropdown from the left-hand side menu.

    3. Click Fleet Users from the dropdown menu.

    4. Click Roles & Permissions

    5. Click Options for any existing role you want to enable permissions or create a new role.

    6. Click Edit from the dropdown menu.

    Note: If you can’t see the Fleet Users tab, you don’t have access to Manage Fleet Users. By default, only Fleet with Admin role have access to this.

    7. Under Admin Manage Drivers, checkmark Manage Face Match Profiles.

    8. Click Save.

    Note: If you do not see this option and require it to be enabled, please contact Motive Support as this feature is currently in beta.

    9. Now click Fleet Users, and click the Users tab from the top.

    10. Select the relevant user, and click the three dots.

    11. Click Edit Roles & Groups from the dropdown menu.

    12. Select the Role from the dropdown menu.

    13. Select the Groups from the dropdown menu.

    14. Click Save.

    15. The relevant Fleet User can now view the Face Match tab by clicking Drivers from the left-hand side menu.

    Note: A Fleet User can only access the assigned vehicles and Driver groups data under the Face Match tab.


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