How to return Hardware

    Audience Fleet Managers, Fleet Admins
    Applies To Motive Hardware



    1. Contact Support with the reason about the hardware return.
      • You can call Support at +1 855-434-3564.
      • Alternatively, you can send an email to with the reason for the hardware return. 
    2. Once a Warranty Replacement is approved, you will be issued an RMA via email. The E-Mail contains a Shipping Label for returning the Defective Hardware, and an RMA Slip with the information about the hardware quantity and serial numbers 
    3. Mail the hardware back using the Provided Shipping Label


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