| Audience | Drivers |
| Applies To | Driver App > Dispatches |
Introduction
A Dispatcher assigns the loads/dispatches to either the Driver, vehicle, or both. If the Dispatch is assigned to the vehicle only, the next Driver who connects to that vehicle is able to see the load on his Motive Driver App under dispatches (In Planned State). However, if the load is assigned to the Driver, accepting the load doesn't mean it is active until the Driver selects that load and marks it as active.
Steps: Accepting a Dispatch on the Motive Driver App
1. Log in to the Motive Driver App and tap the Menu icon in the top left corner.
Note: You can also access your Dispatches through the widget on your home screen
2. Tap Dispatches from the menu on the left-hand side.
3. Tap the Review and Accept option for the Dispatch that you want to accept.
4. Tap the Accept button at the bottom of the Dispatch Details screen.
5. Tapping the Accept button displays a confirmation model to the Driver that they should only accept a Dispatch if they can complete it legally and on time. Tap Accept to accept the Dispatch.
Note: As a next step, you can now start the Dispatch whenever you’re ready to work on this particular Dispatch.
The Accept Dispatch option displays that the dispatch has been accepted.
Related Content
- How to view Dispatches on the Motive Driver App
- How to complete an active Dispatch via automatic/assisted form completion
- How to complete an active Dispatch via manual form completion
- How to view Dispatches on the Motive Driver App
- How to send additional forms to your Dispatch
- How to view Dispatch Reports