| Audience | Fleet Admins, Fleet Managers |
| Applies To | AI Dashcam |
Symptom : Not receiving monthly KI report
Fleet Admins are unable to receive their monthly KI report that helps them in meeting the FedEx ground contracting standards.
Cause
Most likely, we do not have your Contract ID or Service ID on file.
Solution
1. Email your concern with the Contract and Service ID to TSP@gomotive.com.
2. For immediate needs, please contact the Motive support line at 855-915-3072.
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