Why was money automatically deducted from the bank account linked with Motive card?

    Audience Fleet Managers, Fleet Admins
    Applies To Motive Cards

     

    Answer

    • The billing cycle is determined during onboarding and the payment is automatically pulled on the due date.
    • The entire balance of your Motive Card account will be deducted from the bank account you linked to the Motive card immediately after the close of each billing cycle.
    • To ensure the smooth process of everything we do an ACH on the bank account linked so that you can keep on using the motive cards for your convenience even in the case where you forget to make a payment.

     

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