Why was money automatically deducted from the bank account linked with the Motive card?

Audience	Fleet Managers, Fleet Admins
Applies To	Motive Cards

 

Answer

• The billing cycle is determined during onboarding and the payment is automatically deducted on the due date.
• The entire balance of your Motive Card account will be deducted from the bank account you linked to the Motive Card immediately after the close of each billing cycle.
• To ensure a smooth process, we do an ACH on the bank account linked so that you can keep on using the Motive Cards in case you forget to make a payment.

 

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