System automatically rejecting logs edits


    Audience Drivers, Fleet Admins, Fleet Managers
    Applies To Driver App, Motive Fleet Dashboard


    Symptom: Log edits are automatically rejected by the system

    Log edits are getting rejected by the system.



    • Log edits were made on the same day.
    • Log edits are made while the vehicle is in motion.



    In order to resolve this issue it is necessary to wait for 24 hours before making any changes to the driver's logs because the log edits made within 24 hours or while the vehicle is in motion are rejected by the system automatically.


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