Audience | Drivers, Fleet Admins |
Applies To | Driver App > Settings > Cycle Rules |
Answer
- This can happen when drivers do not have a Vehicle Gateway installed or connected, or don’t have a primary/secondary cycle set up for the United States and Canada in the Driver App.
- Drivers must set their primary and secondary cycle on the Driver App for the device to detect a border crossing movement that has occurred to automatically switch their cycle rule.
- Drivers receive a confirmation prompt additionally asking them if they like to add a remark on logs to notate the border crossing movement.
Note: Drivers must have a US cycle and a Canadian cycle set up appropriately for the cycle to switch. |
Applicable Cycles
United States
- USA 70 hr / 8 days
- USA 60 hr / 7 days
- USA Short Haul
Canada
- Canada South 70 hr / 7 days
- Canada South 120 hr / 14 days
- Canada North 80 hr / 7 days
- Canada North 120 hr / 14 days
Note: The driver’s cycle is only switched after a border crossing movement has been detected by the device and once the driver has stopped across the border. |
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