Missing/Incorrect Signature

    Audience Drivers
    Applies To Motive Driver App > Logs

     

    Symptoms: Missing/Incorrect Signature 

    • I can’t sign my logs on the Driver App. 
    • I entered my signature incorrectly. 
    • I have a prompt on Driver App asking to sign the unsigned logs.

     

    Cause

    • Unknown

     

    Solution

    1. Re-sign your logs, if your signature is entered incorrectly.
    2. If you want to sign multiple logs at once, follow the steps mentioned in this article.  
    Note: Please contact Motive Support if the issue continues. 

     

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