Getting Started with the Motive Card for Cardholders
Audience Drivers Applies To Motive Card Welcome to Motive! We’re happy to have you on board for Motive Card, the best-in-class product th...
What is a Motive Card and its benefits?
Motive Cards comes with an integrated credit card management aimed to help the fleets set spend controls, access fuel insights (telematics and tran...
Motive Card Hub in Driver App?
How do I use the Motive Card?
Audience Drivers, Fleet Managers Applies To Motive Card Answer The Motive Card is a secured chip corporate card that can be used for fuel...
Where can I use my Motive Card?
Audience Motive Cardholders Applies To Motive Card Answer The Motive Card can be used wherever a Mastercard is accepted within the Unite...
Should I use Motive Card as Credit or Debit Card?
Audience Drivers Applies To Motive Cards Answer When completing a transaction with a card, certain fuel pumps and card terminals ask ...
Where can I get discounts on Motive Card?
Audience Motive Cardholders Applies To Motive Card Answer Motive Cardholders can get discounts of 20 cents or more at premier fuel stati...
How does Motive assign a vehicle to a Motive Card transaction using Driver App?
Audience Drivers, Fleet Managers Applies To Motive Card Answer The Driver App automatically assigns the Motive Card to a vehicle for IFTA...
My transactions are getting declined at a Pilot/PFJ location; what do I do?
Audience Drivers Applies To Motive Cards Symptom Transactions declined at the Pilot/PFJ location Cause Some Pilot/Flying J locat...
How to add/use Motive Cards for In-App Mobile Fueling
Audience Drivers Applies To Motive Cards Introduction For a seamless fuel transaction experience, Motive allows you to use your Motive ...
How to access the transaction details in Motive Card Driver Hub
Audience Motive Cardholders Applies To Motive Card Introduction The Motive Card Driver Hub provides an overview of card status/alerts, sp...
How to deactivate a Motive Card
Audience Fleet Admins Applies To Fleet Dashboard > Cards Introduction Fleet Dashboard allows fleet users to deactivate an assigned and ac...