*New Fleet Managers Start Here* - Getting Started with Motive for Fleet Managers
Introduction Welcome to Motive! We are happy to have you on board. At Motive, we have multiple resources available to help you get started and make...
*New Fleet Admins Start Here* - Getting Started with Motive for Fleet Admin
Welcome to Motive! Welcome to Motive! We are happy to have you on board. At Motive, we have multiple resources available to help you get started an...
How to delete driver accounts from the fleet dashboard?
Audience Fleet Admins Applies To Fleet Dashboard > Vehicles Answer You cannot delete the driver account from Fleet Dashboard, you can ...
How to add a vehicle on the Fleet Dashboard
Audience Fleet Managers Applies To Fleet Dashboard > Vehicles Introduction The fleet managers have the authority to add as many vehicles ...
How to edit and assign the Vehicle Gateway from the Fleet Dashboard
Audience Fleet Manager Applies To Fleet Dashboard > Vehicles Introduction Motive (formerly Keeptruckin) allows fleet managers to edit and...
How to assign a driver to a vehicle
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction Fleet Admin and managers can assign drivers to vehicles usi...
How to log in and log out of Motive website (Fleet Dashboard)
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard Introduction The Motive Fleet Dashboard allows fleet admins and managers...
How to add a driver who exists with another company?
Audience Fleet Admin Applies To Fleet Dashboard Introduction When a driver joins your company, they may still be added as a driver wit...
How to Add a Driver to Your Company
Audience Fleet Admin Applies To Fleet Dashboard Introduction Add a driver to your company through the Motive (formerly Keeptruckin)...
How to enable the Unregulated (Non-CMV) vehicle in Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction Now you can enable unregulated (Non-CMV) vehicle compan...
How to force-enable existing drivers for ELD mode
Audience Fleet Admins Applies To Fleet Dashboard > Admin > Company Introduction Fleet Admins can force-enable drivers for ELD mod...
How to create alert for a severity event
Audience Fleet Admins Applies To Fleet Dashboard > Admin > Company Introduction Fleet admins can create and manage alerts for drivers and...
How to enable Automated Coaching for Fleet Managers
Audience Fleet Admins Applies To Fleet Dashboard > Company Introduction Motive’s automated coaching feature automatically adds drivers...
How to edit a Fleet Manager Account
Audience Fleet Admins Applies To Fleet Dashboard > Admin > Drivers Introduction Fleet Admins can edit a Fleet User’s profile anytime they...
How to edit a Driver Account from Fleet Dashboard
Audience Fleet Admins Applies To Fleet Dashboard > Admin > Drivers Introduction Fleet Admins can edit a driver profile any time they want...
How to edit a Vehicle
Audience Fleet Admins Applies To Fleet Dashboard > Admin > Vehicles Introduction Fleet Admins can edit a vehicle profile any time they wa...
My Vehicle profile shows Invalid VIN
Audience Fleet Admins Applies To Fleet Dashboard Symptom(s): Vehicle profile shows Invalid VIN Adding a VIN number for the vehicle prof...
How to set Canada South Oil and Gas permit number
Audience Fleet Managers, Fleet Admin Applies To Fleet Dashboard Introduction Fleets using the Canada South Oil and Gas cycle must...
How to remotely control your AG55 Thermoking reefer
Audience Fleet Managers Applies To Fleet Dashboard, Fleet View Introduction The Motive integrated platform provides best-in-class track...
How to view Drivers Detail report
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard, Reports Introduction With Driver Detail reports you can view all the de...
How to create a reefer temperature alert
Audience Fleet Admin Applies To Fleet Dashboard > Fleet View Introduction The Motive integrated platform provides best-in-class tracking...
How to create and access Starred Reports
Audience Fleet Managers, Fleet Admin Applies To Fleet Dashboard > Reports Introduction Motive’s advanced reporting features he...
How to Move Groups and Sub-groups
Audience Fleet Admins Applies To Fleet dashboard Introduction Fleet Admin can move groups and sub-groups to create new parent and...
How to create custom user roles and assign permissions on the Motive Fleet Dashboard
Audience Fleet Admins Applies To Fleet Dashboard > Admin > Company Introduction Fleet Admins can manage, access, and improve the securi...
How to edit or reset Driver’s Profile Password on Fleet Dashboard
Audience Fleet Admins Applies To Fleet Dashboard Introduction Fleet Admins can change or reset the driver’s profile password from the Fle...
How to change driver’s drive cycle from Fleet Dashboard
Audience Fleet Admins Applies To Fleet Dashboard > Admin > Drivers Introduction Fleet Admins can change the Primary and Secondary cycles ...
What is the Fleet View Map?
Audience Fleet Managers Applies To Fleet Dashboard > Fleet View Introduction Fleet View brings all your fleet resources under one view, m...
Can I delete an old vehicle in Fleet Dashboard?
Audience Fleet Admins Applies To Fleet Dashboard > Admin > Vehicles Answer You cannot delete an old vehicle from the fleet. Deleting driv...
How can I Enable Company Switcher feature?
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Answer To enable the company switcher feature and navigate between diffe...
How to enable Driver Match
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction With Driver Match, Motive (formerly Keeptruckin) aut...