Ordering a New Cable: Customer's Guide
Audience: Fleet Admins/Owner Operators Applies to: New/Replacement Cables For New Cable Orders: If you're looking to purchase a new cable...
How to Add a Driver When the Email is Already Taken?
Audience Fleet Admin Applies To Fleet Dashboard Introduction Add a driver to your company through the Motive Fleet Dashboard so they can ...
*New Fleet Admins Start Here* - Getting Started with Motive for Fleet Admin
Welcome to Motive! Welcome to Motive! We are happy to have you on board. At Motive, we have multiple resources available to help you get started an...
*New Fleet Managers Start Here* - Getting Started with Motive for Fleet Managers
Introduction Welcome to Motive! We are happy to have you on board. At Motive, we have multiple resources available to help you get started and make...
How to log in and log out of Motive website (Fleet Dashboard)
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard Introduction The Motive Fleet Dashboard allows Fleet Admins and Managers...
How to add a vehicle on the Fleet Dashboard
Audience Fleet Managers Applies To Fleet Dashboard > Vehicles Introduction Fleet Managers have the authority to add as many vehicles to t...
How to assign a driver to a vehicle
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction Fleet Admin and Managers can assign drivers to vehicles usi...
How to edit and assign Vehicle Gateway from Fleet Dashboard
Audience Fleet Managers Applies To Fleet Dashboard > Vehicles Introduction Motive allows fleet managers to edit and assign a Vehicle Gate...
How to delete driver accounts from the Fleet Dashboard?
Audience Fleet Admins Applies To Fleet Dashboard > Vehicles Answer You cannot delete the driver account from Fleet Dashboard, you can ...
How to add a Driver who exists with another company?
Audience Fleet Admin Applies To Fleet Dashboard Introduction When a Driver joins your company, they may still be added as a Driver wit...
How to Add a Driver to Your Company
Audience Fleet Admin Applies To Fleet Dashboard Introduction Add a driver to your company through the Motive Fleet Dashboard so t...
How to enable Personal Conveyance for a Vehicle from Fleet Dashboard
Audience Fleet Admins Applies To Fleet Dashboard Introduction Fleet Admin can turn on or off Personal Conveyance (Off-Duty Driving) for t...
How to enable Ignore Drive Time on phone's web browser
Audience Fleet Admins Applies to Fleet Dashboard Introduction: How to enable the option for ignoring drive time from your phone. ...
How to differentiate Motive Driver app from Motive Fleet app
Audience Fleet Managers, Fleet Admins, Drivers Applies To Fleet App, Driver App Introduction: The Motive Fleet App is designed specifi...
What is Driver Walkthrough?
Audience Fleet Admins, Fleet Managers, Drivers Applies To Driver App, Fleet Dashboard Introduction Motive offers Driver Walkthrough to ...
How to create and assign a walkthrough from the Fleet Dashboard
Audience Fleet Admins Applies To Fleet Dashboard Introduction Fleet Admins can create and assign a walkthrough from the Fleet Admin D...
Discrepancy in Units for Driver Distance between Miles and Kilometers
Audience Fleet admin, Fleet manager Applies to Fleet dashboard Symptoms: Mixed Units for Driver Distance – Miles vs. Kilometers Discre...
Unable to use dashboard from mobile/ phone. (ANDROID)
Audience Fleet Admins Applies to Dashboard Symptoms : Unable to use dashboard from phone/mobile . Cause : Unknown Solution : ...
Can maintenance history be deleted?
Audience Fleet Managers Applies To Fleet Dashboard Answer: No! Maintenance history can not be deleted.
How to Annotate Unidentified Trips to Yard Move; Automatically
Audience Fleet Admins/Managers Applies to Fleet Dashboard Introduction: Automatically annotate unidentified trips that are contained with...
How to edit fleet admin/managers roles and access
Audience Fleet Admins Applies to Fleet Dashboard > Admin > Fleet Users Introduction: A Fleet Admin can edit or manage the roles and ac...
How to link 3rd party apps with Motive Driver App
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Admin Introduction Motive enables the Fleet Managers and Fleet Admins ...
Extend the time and date for share live mode link
Audience Fleet Admin Applies To Fleet Dashboard Cause: Fleet Admin needs to share the link again and again because it gets expired. S...
How to disable Wi-Fi Hotspot Threshold for a Vehicle
Audience Fleet Admins, Fleet Managers Applies to Fleet Dashboard Setting Threshold to Disable Wi-Fi Hotspot for a Particular Vehicle ...
How to access Fleet Admin Dashboard through mobile devices
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashoard Introduction Fleet Admin / Manager can access Dashboard through Mobile De...
How to view WiFi details on Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Fleet View Introduction Fleet Admins and Fleet Managers can view the W...
Edit Lifetime Engine Hours of an Asset
This article shows the steps for changing the Lifetime Engine Hours of your assets using your fleet admin dashboard. Step1: login to your Flee...
How to Edit Account Settings
Audience Fleet Admins Applies To Fleet Dashboard Introduction : In this article, you will learn how you can edit your account settings fr...
How to recall/request video from the Motive AI Omnicam
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Safety Introduction Fleet Managers and Fleet Admins can request the AI...
How to assign and unassign AI Omnicam to a vehicle using Fleet Dashboard
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Admin Introduction The AI Omnicam helps Fleets to record driving event...