Ordering a New Cable: Customer's Guide
Audience: Fleet Admins Applies to: New Cable Order For New Cable Orders: If you're looking to purchase a new cable, please make sure you ...
How to Add a Driver When the Email is Already Taken?
Audience Fleet Admin Applies To Fleet Dashboard Introduction Add a driver to your company through the Motive Fleet Dashboard so they can ...
*New Fleet Admins Start Here* - Getting Started with Motive for Fleet Admin
Welcome to Motive! We are happy to have you on board. At Motive, we have multiple resources available to help you get started and make the most of ...
*New Fleet Managers Start Here* - Getting Started with Motive for Fleet Managers
Introduction Welcome to Motive! We are happy to have you on board. At Motive, multiple resources are available to help you get started and make the...
How to log in and log out of Motive website (Fleet Dashboard)
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard Introduction The Motive Fleet Dashboard allows Fleet Admins and Managers...
How to add a vehicle on the Fleet Dashboard
Audience Fleet Managers Applies To Fleet Dashboard > Vehicles Introduction Fleet Managers have the authority to add as many vehicles to t...
How to assign a Driver to a vehicle
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Admin Introduction Fleet Admin and Fleet Managers can assign Drivers t...
How to edit Vehicle and assign Vehicle Gateway on Fleet Dashboard
Audience Fleet Managers Applies To Fleet Dashboard > Vehicles Introduction Motive allows Fleet Managers to edit and assign a Vehicle Gate...
Can I delete driver(s) from the Fleet Dashboard?
Audience Fleet Admins Applies To Fleet Dashboard > Admin > Drivers Answer You cannot delete a driver account from the Fleet Dashboard; ...
How to Add a Driver to Your Company
Audience Fleet Admin Applies To Fleet Dashboard > Admin Introduction Fleets can add a Driver to the company using the Motive Flee...
How to use the 2-factor authentication on the Motive account
Audience Drivers, Fleet Admins, Fleet Managers Applies To Fleet Dashboard, Driver App, Fleet App Introduction Two-factor authentication, ...
What are the different group structures on Fleet Dashboard?
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Admin Introduction To help organize Drivers, Vehicles, Assets, and Ge...
What are Motive Analytics formulas?
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Reports Introduction Motive Analytics enables fleets to create custom ...
What is the Password Reset link Expiry Date?
Audience Fleet Admins, Fleet Managers & Drivers. Applies To Fleet Dashboard, Fleet App & Driver app. Question How long is the Password R...
How to check the connectivity status of RFID Reader?
Audience Fleet Admins Applies To Fleet Admin Dashboard, RFID Reader Introduction: RFID cards are a faster way for drivers to log in and s...
How to hide driver-facing view on safety events
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Safety Introduction In safety events, vehicles with Motive's dual-faci...
How to assign and enable Engine Immobilizer through Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Admin Introduction The Motive Engine Immobilizer offers Fleet customer...
Installation Guide: Driver ID Reader
Audience Fleet Admins, Fleet Managers Applies To Driver IR Reader Introduction The Motive Driver ID Reader is a secure RFID/NFC device th...
How to Bulk Edit the Vehicle Details and Speed Limit
Audience Fleet Admins Applies To Fleet Dashboard > Admin > Vehicles Introduction Fleet Admins can now bulk edit vehicle profiles any ti...
How to allow drivers to connect to vehicles only within their group(s)?
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction Fleet Admins can now optimize vehicle management with our l...
How To Bulk Update Driver Settings
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Admin Introduction Motive now allows fleets to enable or disable...
Bulk Enable Automatic Odometer Readings Update On Driver Logs
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Admin Issue: Odometer readings are not reflected on the driver logs ev...
How to access Reports on Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Reports Introduction This article explains how to allow or restrict ce...
How to Edit Vehicle Profile by using Mobile Phone Browser
Audience Fleet Admins Applies To Fleet Dashboard > Admin > Vehicles Introduction Fleet Admins can edit a vehicle profile any time they wa...
How to edit Fleet ID from Fleet Dashboard
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Admin Introduction Fleet Admins can now change or edit the Fleet ID fr...
How to set up a unique Fleet User ID
Audience Fleet Admins Applies To Fleet Dashboard > Admin Introduction The Motive Fleet Dashboard supports the feature of having unique Fl...
Can a Fleet User be reactivated ?
Audience Fleet Admins, Fleet Managers Applies to Fleet Dashboard Answer No, fleet users cannot be reactivated. A new fleet user profil...
How to update the time zone of your Fleet Manager account
Audience Fleet Admins Applies To Fleet Admin Dashboard Introduction In this article, Fleet Admins & Managers can learn how to change or s...
How to bulk deactivate multiple Driver profiles from company
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Admin Introduction Fleet Admins can now reactivate multiple Drivers at...
How to bulk deactivate Assets?
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Admin Introduction Fleet Dashboard enables the Fleet Admins and Fleet ...