What is Compliance Hub?
Audience Fleet Managers Applies To Fleet Dashboard > Compliance Introduction The Compliance Hub is a powerful new feature that provides a...
What are Alberta's HOS Regulations?
Audience Drivers Applies To Driver App Answer Recommended We recommend you review the Hours of Service regulations on Alberta’s official ...
ELD vs AOBRD Mode for Drivers
Audience Fleet Admins, Fleet Managers Applies To ELD Mode, AOBRD Mode Answer Note: The deadline for switching from AOBRD to ELD was Decem...
What are the requirements to switch Cycle Rule in Canada?
Audience Drivers Applies To Driver App > Cycle Rules Answer There are specific requirements outlined in SOR-2005-313 Section 29 & 54 fo...
What is Canada South Off-Duty Clock?
How to View HOS Violations Reports
Audience Fleet Managers Applies To Fleet Dashboard > Reports Introduction Reports allow Fleet Admins to analyze their Drivers’ logs, vehi...
What is the Florida Cycle Rule?
Audience Drivers, Fleet Admins Applies To Driver App, Fleet Dashboard Answer The Florida Hours of Service Regulation applies to carriers ...
How to bulk assign and annotate trips
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Fleet View > Trips Introduction Fleet Admins and Fleet Managers have t...
How to enable Driver for the 16-Hour Short-Haul Exception
Audience Fleet Admins Applies To Fleet Dashboard > Admin Introduction The 16-hour Short-Haul Exception allows some commercial motor vehic...
How to View and Download Fleet users Detail Report
Audience Fleet Admins Applies to Fleet Dashboard > Reports Introduction: This article describes the steps to View and download the Flee...
How to Download report For Unidentified Trips detail.
Audience Fleet Admin, Fleet Manager Applies to Trip Details, Unidentified trips Introduction: To view and download a detailed report fo...
Unable to See the Option to Send Output File
Audience Fleet Admins Applies To Fleet Dashboard > Company Symptom: The option to send an Output file is not visible Unable to see the...
What is Canadian Split Sleeper Provision?
How to Transfer ELD Output File - Canada
Audience Fleet Manager/Feel Admin Applies To Fleet Dashboard>Compliance Introduction Motive Fleet Dashboard allows the Fleet Users to a...
Why are Logbooks Downloading Backward?
Audience Fleet Admins Applies To Fleet Dashboard Answer Downloading multiple logs at once shows you the logs in descending order, with...
What are the conditions to apply split sleeper berth
Audience Drivers, Fleet Admins, Fleet Managers Applies To Fleet Dashboard, Fleet App, Driver App Answer In order to apply for the split...
Unintended Output file
Audience Fleet Admins Applies To Fleet Dashboard Symptoms: Unintended Output file I sent an output file to DOT accidentally. Cause NA...
How to bulk enable WIFI threshold for all vehicles
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction Fleet Admins and Fleet Managers can bulk enable WIFI threshol...
Canadian Mandate for Odometer Mismatch
Audience Canadian Fleet Managers, Fleet Admins Applies To Fleet App > Devices Applies To: Compliance, IFTA, odometer readings, drivers,...
What is the difference between Adverse driving condition and 16 hour short haul exception.
Audience Drivers, Fleet Admins, Fleet Managers Applies To Motive Driver App Answer The only difference between Adverse Driving Condit...
How to view Logs Audit report
Audience Fleet Admins Applies To Fleet Dashboard > Reports Introduction Motive allows Fleet Admins to view Logs Audit report via Fle...
Can I change automatically recorded or ELD recorded logs of my driver?
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Logs Answer No, you cannot change the automatically recorded or ELD re...
System automatically rejecting logs edits
Audience Drivers, Fleet Admins, Fleet Managers Applies To Driver App, Motive Fleet Dashboard Symptom: Log edits are automatically rejec...
How to reassign a trip to a Co-Driver using Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction Motive allows you to reassign a trip to a Co-Driver if it h...
How can Fleet Managers/Admin view the PDF Logs?
Audience Customer Support, Fleet Admins, Drivers Applies To Driver Mobile App Answer 1. Fleet users can easily view the driver’s log PDF ...
How to bulk assign unregulated (Non-CMV) unidentified trips using Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Fleet View Introduction Fleet Dashboard allows the Fleet Managers and ...
How to view multiple Driver Log Graphs
Audience Fleet Managers Applies To Fleet Dashboard > Reports Introduction Fleet Managers can view the details of logs of their drivers an...
What are CSA Scores on Fleet Dashboard?
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Note: This feature is enabled for every fleet that operates in the U....
How to transfer an ELD output file
Audience Fleet Managers Applies To Fleet Dashboard > Compliance Introduction Motive Fleet Dashboard allows the Fleet Users to...
How to switch from AOBRD to ELD Product
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction Motive makes it easy to select the right compliance...