1. Before starting completely turn off your vehicle and engage the parking brake for safety. 2. You should have received the correct cable for yo...
Vehicle Gateway Installation
How to install Vehicle Gateway
Which cable should I choose for the Vehicle Gateway?
Audience Installers Applies To Vehicle Gateway, Cables Answer Motive offers different types of cables depending on your truck. Here is a ...
Telematics Check Failed
Audience Fleet Admins, Fleet Managers, Installers Applies To Fleet App Symptom: A failed telematics check can lead to inaccurate data col...
How to perform installation verification test for Vehicle Gateway on the Fleet App
Audience Fleet Admins, Fleet Managers, Installers Applies To Fleet App > Devices Introduction The Fleet App now includes verification che...
How to verify the installation of Vehicle Gateway on the Fleet App
Audience Fleet Admins, Fleet Managers, Installers Applies To Fleet App > Devices Introduction The Motive Fleet App lets you run the verif...
How to view Dashcam images on the Fleet App
Audience Fleet Admins, Fleet Managers, Installers Applies To Fleet App > Devices Introduction Motive Fleet App allows you to view Dashcam...
How to check device history of Vehicle Gateway on the Fleet App
Audience Fleet Admins, Fleet Managers, Installers Applies To Fleet App > Devices Introduction Motive Fleet App allows you to check the d...
Vehicle Gateway’s left LED is green while the right LED blinks slowly in red
Audience Drivers, Installers, Mechanics Applies To Vehicle Gateway Symptoms: Vehicle Gateway's left LED is green while the right LED b...
Vehicle Gateway’s left LED is green while the right LED blinks rapidly in red
Audience Drivers, Installers, Mechanics Applies To Vehicle Gateway Symptoms: Vehicle Gateway’s left LED is green while the right LED b...
Installation Best Practices
Audience Installation Professionals Applies To All Motive hardware Introduction This article contains Motive’s official installation pol...
How to Connect the OBD2 Shunt Device with the Vehicle Gateway
Audience Drivers, Fleet admins Applies To Vehicle Gateway Introduction Motive helps drivers connect OBD2 shunt devices to ensure a stable...
Installation Guide: Engine Immobilizer
Audience Fleet Admins, Fleet Managers Applies To Engine Immobilizer Introduction The Motive Engine Immobilizer enhances Fleet security wi...
What does a Cable-3022 look like?
Audience Fleet Admins, Mechanics, Drivers Applies To Cable Installation Solution The cable 3022 is displayed below: Related Article...
Installation Guide: Cable 3044 adapter
Audience Drivers, Fleet Admins, Fleet Managers Applies To Cable 3044 adapter Introduction Motive offers Fleets the flexibility to instal...
Installation Guide: Cable 4020
Audience Drivers, Fleet Admins, Fleet Managers Applies To Cable 4020 Introduction Motive enables the Fleets to securely install the Vehic...
Installation Guide: Cable 3043 for Freightliner
Audience Drivers, Fleet Admins, Fleet Managers Applies To Cable 3043 Introduction Motive enables the Fleets to install the Vehicle Gatewa...
Installation Guide: Cable 3035/3036 for RP-1226
Audience Drivers, Fleet Admins, Fleet Managers Applies To Cable 3035/3036 Introduction Motive provides cables to offer a secure Vehicle G...
Installation Guide: Cable 3031
Audience Drivers, Fleet Admins, Fleet Managers Applies To Cable 3031 Introduction Fleets can install the Vehicle Gateway once the cables ...
Installation Guide: Cable 3030/3031/3034 for Volvo & Mack
Audience Drivers, Fleet Admins, Fleet Managers Applies To Cable 3034 Introduction The Motive Vehicle Gateway is installed after the insta...
Installation Guide: Cable 3030
Audience Drivers, Fleet Admins, Fleet Managers Applies To Cable 3030 Introduction Motive enables the Fleets to securely install the Vehic...
Installation Guide: Cable 3022
Audience Drivers, Fleet Admins, Fleet Managers Applies To Cable 3022 Introduction Motive provides cables for successful Vehicle Gateway i...
Installation Guide: Cable 3000/3001/3002/3003 for Green 9-Pin
Audience Drivers, Fleet Admins, Fleet Managers Applies To 9-pin Cable Introduction Motive helps Fleets to safely install the Vehicle Ga...
Installation Guide: Cable 3010/3015/3017/3018 for OBD II
Audience Drivers, Fleet Admins, Fleet Manager Applies To OBD II cable Introduction Fleets are provided with cables to install the Vehicle...
How to Install Asset Gateway using Fleet App
Audience Fleet Admins, Fleet Managers Applies To Fleet App Introduction Fleet Managers can assign Vehicle Gateway from the Devices sect...
How to install Motive Hardware alongside Third Party Hardware
Audience Installers Applies To Vehicle Gateway, Dashcam, Platform Science Introduction Motive in collaboration with Platform Science brin...
What is an Environmental Sensor Service Kit?
Audience Drivers, Fleet Admins, Fleet Managers Applies To Environmental Sensors Kit Answer The Environmental Sensors service kit allow...
Installation Guide: Autotap Kit (ACC-VG-002)
Audience Fleet Admins, Fleet Managers, Drivers Applies To Autotap Kit (ACC-VG-002) Introduction The Autotap Kit is a cable system th...
Vehicle Gateway Installation Instructions for Vehicles with an OBD-II Port
Audience Installers Applies To Vehicle Gateway, OBD-ll Introduction Learn how to install the Vehicle Gateway for vehicles with an OBD-I...
How to install the Vehicle Gateway in Volvo Truck - Model Year 2013 - 2018
Audience Drivers, Installers Applies To Vehicle Gateway Introduction Vehicle Gateway is designed to make drivers’ journeys more regulated...
How to install the PTO (power take-off) AUX Cable-5005
Audience Mechanic/ Installer Applies To PTO Cable, Vehicle Gateway, Input source on the Vehicle used to track PTO on/off activity Introdu...