How to enable self-coaching for drivers
Audience Fleet Admins Applies To Fleet Dashboard > performance Introduction For customers on the Pro or Enterprise subscription plan, ...
How to view the Safety Hub and Safety Score details in the Driver App
Audience Drivers Applies To Driver App > Safety Introduction For customers on the Pro or Enterprise Plan subscription, fleet admins have ...
How to check Safety Score on the Driver App?
Audience Drivers Applies To Logs not Required Driver App Introduction Motive Driver App provides a clear understanding of the Safety Scor...
How to manage permissions for Behavior Tags and Severity levels
Audience Drivers, Fleet Admins Applies To Fleet Dashboard > Safety Introduction The Safety Hub allows fleet managers to track and assess ...
How do I improve my Safety Score?
Audience Drivers Applies To Driver App > Safety Answer The Safety Score measures driving safety on the road. A higher score means safer ...
What is Safety Coach Performance Report?
Audience Fleet managers, Fleet admins Applies To Fleet Dashboard > Reports Introduction The Safety Coach Performance Report allows fleet...
How can I check if my driver has reviewed the safety event that I marked as coachable?
Audience Fleet Admins and Fleet Managers. Applies To Safety Events, Fleet admin dashboard. Introduction Fleet admins ...
Are my safety events being shared with FMCSA?
Audience Fleet Admins, Fleet Managers, Drivers Applies To Safety Scores, DRIVE V4 Answer Motive's Safety Score feature is an internal...
How to configure your Safety Score
Audience Drivers, Fleet Admins Applies To Driver App > Safety Introduction Motive automatically calculates a Safety Score for each Driver...
Understanding Safety Score Drops
Audience Driver Applies to Driver App The Safety Score is calculated by calculating the normalized event rate per 1,000 miles driven i...
Why does my Safety Score shows up as N/A ?
Audience Drivers Applies To Safety Score Answer: For a new Driver You see N/A as your Safety Score or no score assigned if you have no...
How to Disable the Safety Score on the Motive Driver App
Audience Drivers, Fleet Admins, Fleet Managers Applies To Fleet Admin Dashboard > Safety Steps: Disabling the Safety Score on the Moti...
How to remove Dashcam or Asset Gateway AG-55 adhesive?
Audience Drivers, Fleet Admin, Fleet Manager Applies To Smart Dashcam, AI Dashcam Answer Supplies Required Paint scraper or something e...
How to view Distracted events on the Fleet Dashboard
Automated Collision Reporting
Audience Fleet Admins Applies To Fleet Dashboard > Admin > Alerts Introduction The Automated Collision Report combines important details ...
How to update your Saved Reports
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Reports > Saved Introduction Fleet Dashboard makes it easy for...
How to View Safety Events Report
Audience Fleet managers Applies To Fleet Dashboard > Reports > Safety Introduction The Safety Events Report enables Fleet managers to ...
How to view close following events on Fleet Dashboard
Audience Fleet Managers Applies To Fleet Dashboard Introduction Close Following occurs when a vehicle follows another too closely. Mo...
How to Edit the Odometer Readings and Lifetime Engine Hours for OBD-II Vehicles
Audience Fleet Admins Applies To Fleet Dashboard > Admin > Vehicles Note: You can now manually change odometer readings and engine ho...
How to view coachable messages on the Motive Driver App
Audience Drivers Applies To Driver App > Safety Introduction The Motive Driver App allows drivers to review their coachable events and me...
How does Motive determine if a safety event is coachable?
Audience Fleet Admins, Fleet Managers, Fleet Drivers Applies To Fleet Dashboard > Safety Answer 1. For video safety events, if there is ...
How to use coaching status for Safety Events
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Safety Introduction Fleet Managers can utilize the coaching ...