How to use the First Responder feature on the Fleet App
Audience Fleet Managers, Fleet Admins Applies To Fleet App Introduction When severe collisions happen, immediate dispatch of emergency ...
How to use First Responder feature on Fleet Dashboard
Introduction When severe collisions happen, immediate dispatch of emergency services is crucial. Through the First Responder feature, Motive can no...
Improved Safety Events Media on Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Safety > Events Introduction We are enhancing the Safety Events sect...
Forward Collision Warning FAQs
Audience Drivers, Fleet Admins Applies to Safety Question: How does the AI dashcam determine when to issue a Forward Collision Warning? ...
Can I turn off driver facing dashcam for individual vehicle?
Audience Fleet Admins, Fleet Managers Applies To Dashcams Answer Yes! You can turn off driver-facing dashcams for individual vehicl...
How to bulk enable Regular Speed limit
Audience Fleet Admins Applies To Customer setup, Vehicles Introduction Fleet admins sometimes need to ensure that their ve...
What is AI-Driven Safety: Forward Collision Warning
Audience Fleet Admins Applies To Fleet Dashboard Introduction Motive's new Forward Collision Warning (FCW) employs AI to detect poten...
Drowsiness Detection FAQs
Audience Drivers, Fleet Admins Applies to Safety Question: Does Drowsiness detection alert when a Driver has fallen asleep? Answer: No...
How to use coaching status for Logs in the Fleet Dashboard
Audience Drivers, Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Compliance > Logs Introduction Fleet Admins and Fleet Manager...
How to coach logs that have HOS issues
Audience Drivers, Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Compliance > Logs Introduction Motive’s coaching workspace he...
How to add a note to a log
Audience Drivers, Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Compliance > Logs Introduction Fleet Managers can now add int...
What are EV Battery Alerts?
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Alerts Introduction EV battery alerts provide critical information f...
What is AI-Driven Safety: Drowsiness Detection?
Audience Fleet Admins Applies To Fleet Dashboard > Admin Introduction The Motive AI Drowsiness Detection feature uses advanced vision-...
Face Match Permissions
Audience Fleet Admins Applies To AI dashcam, Facematch Introduction Fleet admins may sometimes need to restrict certain admins or managers...
How to use Safety section on Motive Fleet App
Audience Fleet Admins, Fleet Admins Applies To Fleet App > Safety Introduction The Motive Fleet App enables users to easily access the S...
Do Dashcams have Cloud Storage?
Audience Fleet Admins, Fleet managers Applies To AI Dashcams, Smart Dashcams Answers: Motive AI dashcams and Smart dashcams have limited...
How long does it take after the speed is edited?
Audience Fleet managers Applies To Fleet Dashboard > Safety Answer: When the admin updates speed limits using the Fleet Dashboard's...
Is video recovery possible in case the Dashcam is stolen?
Audience Drivers, Fleet Admins Applies To Smart/AI Dashcams Answer No, you cannot retrieve the footage if your Motive Dashcam is stole...
AI-Driven Safety: Obstructed Camera Detection
Audience Fleet Admins Applies To Fleet Dashboard Introduction Introducing our new AI Obstructed Camera detection: a robust solutio...
How to enable In-cab audio alerts on the Motive Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies to Fleet Admin Dashboard, Smart Dashcam, Al Dashcam Introduction Motive Dashcams provide re...
What is Electric Vehicle Tracking and Telematics?
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Fleet View Introduction Fleet Admins and Fleet Managers can check the ...
How can I send a Note/Message along with printed Safety Event details to my Driver to sign?
Audience Fleet Admins, Fleet Managers Applies To Safety Events > Safety Introduction You can save Safety Event details in PDF for...
How to enable in-cab audio recording for a vehicle on the Fleet Dashboard
Audience Fleet Admin, Fleet Manager Applies To Fleet Dashboard > Fleet Admin Introduction Individual vehicles need in-cab audio record...
What is Coaching Performance Report?
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Reports Introduction The Coaching Performance report enables Fleets to...
Safety events without videos
Audience Fleet Admins Applies To Fleet Admin Dashboard Issue: Videos are not uploaded/available on the generate safety event...
Dashcam videos not uploading/taking too long to upload
Audience Fleet Manager, Fleet Admin Applies To Safety, Dashcams Sometimes the videos seem to get stuck on pending and take long to get ...
How to view Safety Score and behaviors impacting the Safety Score on Driver App?
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Safety Introduction Drivers can view their current Safety Score on the...
How to enable coaching option? (Coaching Greyed-out)
Audience Fleet Admins Applies To Fleet Dashboard > Admin > Fleet users Introduction By default, the coaching option is disabled (greyed...
My Drivers do not require ELD logs but we have Vehicle gateways and the dashcams. would the camera still work/record?
Audience Fleet Admins and Fleet Managers Applies To Smart Dashcam, AI Dashcam and Omnicams Motive's Vehicle gateways ar...
Why are the videos still in processing/pending status?
Audience Fleet Manager Applies to Dashcam Answer The remote video recall process allows you the mobility to request videos from the dashc...