How to view driver safety performance
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Safety > Drivers Introduction The Drivers tab provides a quick view of...
How to edit a Smart Trip Match Driving (D) event to Personal Conveyance (PC) or Yard Move (YM)
Audience Drivers Applies To Motive Driver App, Compliance Logs Introduction Motive’s Smart Trip Match uses advanced AI technology to matc...
How to view Fleet Admin dashboard on cell phone?
Audience Fleet Admins Applies To Dashcams Introduction You can view your fleet admin dashboard, from your cell phone as well in cas...
Re-enable / re-connect the Dashcam
Issue When dashcam is installed with the vehicle engine powered off, the dashcam connects but the vehicle gateway device is not able to detect the ...
How to dispute or challenge safety events?
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Answer You cannot dispute or challenge safety events (braking, closed fo...
How to check the Live Location of a vehicle
Audience Fleet Admins Applies To Fleet Dashboard > Fleet View > Vehicles Introduction Once the vehicle is on the move, Fleet Admins and F...
How long are the video events available on Motive?
Audience Fleet Managers Applies To Fleet Dashboard Answer By default, Motive retains your Compliance, Safety (including video safety even...
How to enable Event Severity
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Admin > Company Introduction Event Severity automatically assigns a se...
What are unsafe behaviors?
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard Answer The Motive AI and Smart Dashcams detect unsafe driving behavior...
What is Driver Safety Profile?
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Safety > Drivers Introduction The Driver Safety Profile gives Fleet ...
What are CSA Scores on Fleet Dashboard?
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Note: This feature is enabled for every fleet that operates in the U....
How to report security vulnerabilities in Motive products?
Audience Drivers, Fleet Admins, Fleet Managers Applies To Fleet Dashboard, Fleet App, Driver App Answer As the leading ELD and Fleet Mana...
How to view Distracted events on Fleet Dashboard
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Safety > Events Introduction Distracted Driving is counted as one of t...
What type of card is Motive Card and how much is due on a billing cycle?
Audience Fleet Admins Applies To Motive Cards Answer Motive Card is a charge card and the balance is due in full at every billing cycle. ...
Automated Collision Reporting
Audience Drivers, Fleet Admins Applies To AI Dashcam Introduction The Automated Collision Report combines important details immediately a...
How to view a Seatbelt Violation Event on the Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction With the seat belt violation feature, fleet manager...
How to view the Fleet Coaching Trend report
Audience Fleet Managers Applies To Fleet dashboard > Report Introduction With the Fleet Coaching Trend report, track the percentage of dr...
How to Give Fleet Users Permission to Request a Live Stream
Audience Fleet Admin Applies To Fleet Dashboard > Admin > Fleet Users Introduction Live streaming allows fleet managers to view live AI D...
How to add Risk Factors to Events in Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction Motive (formerly Keeptruckin) provides a tag for ...
How to view speeding event reports
Audience Fleet Managers Applies To Fleet Dashboard, Reports Introduction Motive (formerly Keeptruckin) monitors your fleet so that you ca...
How to view the Driver Coaching Effectiveness report
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction With the Driver Coaching Effectiveness report, track the ef...
How to change risk tag of a safety event from Fleet Dashboard
Audience Fleet Admins Applies To Fleet Dashboard > Safety Introduction Fleet Admins can receive notifications and tags added against th...
How to add Adverse Driving Conditions Exception in an existing Log
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Note: This article is for information purposes only. The feature will...
How to view the Driver Safety Performance report
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction With the Driver Safety Performance report, track drivers’ ...
How to view and edit Adverse Driving Conditions Exception in Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Note: This article is for information purposes only. The feature wil...
How to View Overridden Threshold Events on Motive Fleet Dashboard
Audience Fleet Admins Applies To Fleet Dashboard > Admin Introduction Motive allows Fleet Admins to determine smart threshold val...
How to Initiate a Live Stream
Audience Fleet Managers Applies To Fleet Dahsboard > Fleet View Introduction Live streaming allows Fleet Managers to view live AI Dash...
How to know which drivers need coaching
Audience Fleet Managers Applies To Fleet Dashboard Introduction The Coaching workspace in the Safety Hub section of the Motive (former...
Where to Locate PTO Input Signal
Audience Fleet Admin Applies To PTO Cable, Vehicle Gateway Introduction The Motive (formerly Keeptruckin) PTO AUX cable (Cable-5005) capt...
Which dashcams support Engine-Off Recording?
Audience Fleet Admins Applies To Fleet Dashboard > Admin > Vehicles Answer Engine-off Recording is available on all Motive dashcams incl...