Hardware Devices

Engine Immobilizer

• How to assign Driver ID card to Driver
• How to assign and enable Engine Immobilizer through Fleet Dashboard (Mobile)
• How to enable vehicle immobilization using Mobile Web Browser
• Will Vehicle Gateway scenarios work in conjunction with the Engine Immobilizer?
• Do I need to drill on the dashboard for Engine Immobilizer installation?

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Vehicle Gateway

• How to install Vehicle Gateway
• Which cable should I use for the Vehicle Gateway?
• Troubleshooting Guide - Vehicle Gateway Issues
• Mobile Device disconnects with Vehicle Gateway frequently
• LEDs ON after the Vehicle Gateway is unplugged

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AI Omnicam

• How to Install AI Omnicam with a third-party mirror mount bracket
• What is the Motive AI Dashcam and AI Omnicam Configurable Storage?
• What is AI Omnicam?

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AI Dashcam

• How to configure Driver Privacy on Motive Dashcam using API
• How to turn Dashcam In-Cab Audio Recording On/Off using Motive API
• AI Dashcam light blinking purple/violet
• AI Dashcam light flashes red
• AI Dashcam light flashes yellow

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Smart Dashcam

• Getting Started with Motive Smart Dashcam
• Camera is not working, solid white light
• My Motive Dashcam is not working
• How can I update Dashcam Firmware
• Do the road-facing only cameras/dashcams record audio?

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Asset Gateway Mini

• How to Activate/Turn on my Asset Gateway Mini
• My Asset Gateway Mini isn’t showing a location after installation?
• How is the Asset Gateway Mini different from the Asset Gateway 55?
• Why is Asset Gateway Mini’s LED light Yellow?
• Why is Asset Gateway Mini’s LED light Blue?

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Asset Gateway

• Getting Started with Motive Asset Gateway
• How to view the Asset Gateways Detail Report on the Fleet Dashboard
• Troubleshooting Guide - Asset Gateway
• How To View Stale Assets on Fleet Dashboard
• How does Asset/Vehicle pairing feature works?

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Cables

• What types of cables does Motive offer for connecting to Vehicle Gateway and Asset Gateway?
• Does the Vehicle Gateway send an alert if the Cable 4020 disconnects?
• Can I use the Cable 4020 on older trucks without a diagnostic port?
• What is a PTO cable

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Environmental Sensors

• How to view Reefer Telematics Data?
• How to assign an Environmental Sensor to Asset Gateway
• How to create alerts for Environmental Sensors
• How to view Assets with Environmental Sensor on Fleet Dashboard
• How to view Environmental Sensors report

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WiFi Hotspot

• How to increase WIFI Speed/Threshold for Vehicle if WIFI is throttled?
• How to see the status of a vehicle’s wifi hotspot?
• What is WiFi Hotspot Throttled Status?
• What is the speed of a Throttled WiFi hotspot?

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