Hardware Devices

Vehicle Gateway

• How to install Vehicle Gateway (ELD)
• Which cable should I use for the Vehicle Gateway?
• Troubleshooting Guide - Vehicle Gateway Issues
• Mobile Device disconnects with Vehicle Gateway frequently
• Can I change a Vehicle Gateway's bluetooth name?

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AI Omnicam

• What is the Motive AI Dashcam and AI Omnicam Configurable Storage?
• What is AI Omnicam?

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AI Dashcam

• Getting Started with Motive AI Dashcam
• Bulk Enable Live Streaming
• How do I repair the AI Dashcam?
• How to update Dashcam firmware
• My Dashcam is not working

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Smart Dashcam

• Getting Started with Motive Smart Dashcam
• Camera is not working, solid white light
• Camera blinking blue light
• My Motive Dashcam is not working
• How can I update Dashcam Firmware

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Asset Gateway Mini

• How to Activate/Turn on my Asset Gateway Mini
• My Asset Gateway Mini isn’t showing a location after installation?
• How is the Asset Gateway Mini different from the Asset Gateway 55?
• Why is Asset Gateway Mini’s LED light Yellow?
• Why is Asset Gateway Mini’s LED light Blue?

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Asset Gateway

• Getting Started with Motive Asset Gateway
• Troubleshooting Guide - Asset Gateway
• How does Asset/Vehicle pairing feature works?
• How to assign an asset gateway for the Thermo King reefer on the Motive Fleet App
• Why is Asset Gateway’s LED light blinking green?

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Cables

• What is a PTO cable

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Environmental Sensors

• How to view Reefer Telematics Data?
• How to assign an Environmental Sensor to Asset Gateway
• How to create alerts for Environmental Sensors
• How to view Assets with Environmental Sensor on Fleet Dashboard
• How to view Environmental Sensors report

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WiFi Hotspot

• How to search Wi-Fi Password ?
• How to increase WIFI Speed/Threshold for Vehicle if WIFI is throttled?
• What does throttling mean?
• How to see the status of a vehicle’s wifi hotspot?
• What is WiFi Hotspot throttled Status?

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