Hardware Devices

Vehicle Gateway

• How to install Vehicle Gateway (ELD)
• Which cable should I use for the Vehicle Gateway?
• Troubleshooting Guide - Vehicle Gateway Issues
• Mobile Device disconnects with Vehicle Gateway frequently
• Vehicle Gateway showing 2 Fault/ Error Codes

View more

AI Dashcam

• How to update Dashcam firmware
• My Dashcam is not working
• Which dashcam do you have?
• What are the definitions of safety behaviors triggered by Motive’s AI & Smart Dashcams
• How long does it take to get a requested video?

View more

Smart Dashcam

• Camera blinking blue light
• My Dashcam is not working
• How to update Dashcam Firmware
• What is Dashcam recording capacity?
• How to test your Smart Dashcam

View more

Asset Gateway

• Installation Guide: Asset Gateway Battery Packs
• How to assign an asset gateway for the Thermo King reefer on the Motive Fleet App
• Why is Asset Gateway’s LED light blinking green?
• Why is Asset Gateway’s LED light turned off?
• How to enable Low Battery Alert for Asset Gateway

View more

Cables

• What is a PTO Cable

View more

Environmental Sensors

• How to assign an Environmental Sensor to Asset Gateway
• How to create alerts for Environmental Sensors
• How to view vehicles with Environmental Sensor on Fleet Dashboard
• How to view Environmental Sensors report
• Installation Guide: Environmental Sensors

View more

WiFi Hotspot

• How to Bulk Enable Wi-Fi Hotspot

View more