Hardware Devices

Vehicle Gateway

• How to install Vehicle Gateway (ELD)
• Which cable should I use for the Vehicle Gateway?
• Troubleshooting Guide - Vehicle Gateway Issues
• Mobile Device disconnects with Vehicle Gateway frequently
• How to reassign a Vehicle Gateway to a new vehicle

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AI Dashcam

• Bulk Enable Live Streaming
• How do I repair the AI Dashcam?
• How to update Dashcam firmware
• My Dashcam is not working
• Which dashcam do you have?

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Smart Dashcam

• Camera blinking blue light
• My Motive Dashcam is not working
• How can I update Dashcam Firmware
• Do the road-facing only cameras/dashcams record audio?
• What is Dashcam recording capacity?

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Asset Gateway

• Installation Guide: Asset Gateway
• How does Asset/Vehicle pairing feature works?
• Installation Guide: Asset Gateway Battery Packs
• How to assign an asset gateway for the Thermo King reefer on the Motive Fleet App
• Why is Asset Gateway’s LED light blinking green?

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Cables

• What is a PTO cable

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Environmental Sensors

• How to assign an Environmental Sensor to Asset Gateway
• How to create alerts for Environmental Sensors
• How to view Assets with Environmental Sensor on Fleet Dashboard
• How to view Environmental Sensors report
• Installation Guide: Environmental Sensors

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WiFi Hotspot

• How to increase WiFi hotspot limit?
• How to Bulk Enable Wi-Fi Hotspot

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