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How to send a faulty device back to Motive?
Audience Fleet Managers, Fleet Admins
Applies To Vehicle Gateway, AI Dashcam, Smart Dashcam, Cables, Asset Gateways
If you have created an RMA case for any of Motive’s products, you would receive an email containing the shipping label and postal address information. Please use the shipping label to send the faulty device back to Motive by post or you can drop it at the nearest UPS collection point/Dropbox.
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Resources for Drivers and other users of the Motive Driver App.
Resources for users of the Motive Fleet Dashboard and Motive Fleet App.
Installers / Installation Guides
Resources on how to install all Motive hardware products, such as Vehicle Gateways and Cameras.
Reset password, add a vehicle, install vehicle gateway (ELD)