How to set up suspicious activity alerts for Motive Card transactions

    Audience Fleet Managers, Fleet Admins
    Applies To Fleet Dashboard > Admin > Alerts

     

    Introduction

    Motive allows Fleet Admins and Fleet Managers to track suspicious Motive Card purchases using the Fleet Dashboard. Fleets can set alerts for these suspicious fuel purchases to get immediately notified in case of a suspicious transaction. 

     

    Steps: Setting up suspicious activity alerts for Motive Card transactions

    1. Login to the Fleet Dashboard and click the Admin icon at the bottom left corner. 

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    2. Click Alerts from the left-hand side menu. 

    3. Click + Create Alert at the top right corner. 

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    4. Enter the Name of your alert.

    5. Click the Type dropdown to select Fuel purchase irregularity

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    6. Click Select beside the Vehicles field to select the vehicles. 

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    7. Vehicles pop-up displays, click the checkboxes of your vehicles. 

    8. Click Save selection

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    9. In the Delivery section, click Select to choose the alert Recipients

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    10. The Select recipients pop-up displays. Select the recipients you want to alert in case of a suspicious transaction.

    11. Click Save selection

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    12. Click the Important checkbox to flag the alert as important. 

    13. Click Save at the top right corner. 

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