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Asset Gateway Mini Settings

Updated

Motive’s Asset Gateway Mini (AG-31) provides advanced power management, customizable battery settings, and features like on-demand location and utilization analytics. Understanding how the Asset Gateway Mini works helps you maximize battery life and improve asset tracking.

Overview 

Asset Gateway Mini (AG-31) combines flexible power options with intelligent reporting to support assets in the field. They are designed to deliver location tracking while adapting to your operational needs.

  • Uninterrupted power: Asset Gateway Mini automatically switches between cable and battery power. This ensures assets are always monitored, even when cable power is disconnected.
  • Ping frequency: Cable-powered Asset Gateway Mini pings every minute to provide minute-by-minute location updates. Battery-powered Asset Gateway Mini pings every 8-24 hours based on user settings. 
  • Flexible battery settings: You can adjust ping rates to balance location accuracy with battery life. Longer ping intervals conserve battery life, while more frequent pings provide location updates at shorter intervals at the cost of reducing the battery life.
  • On-demand location: With the Locate My Asset feature enabled, you can request immediate location updates in critical situations such as when an asset is lost or stolen.

Asset Gateway Mini power management

Cable power loss

  • The Asset Gateway Mini automatically switches to battery mode when cable power stops working.
  • When cable power returns, the device reverts to cable power automatically.

Battery-powered operation

  • Current ping options for battery-powered Asset Gateway Mini are every 8, 12, or 24 hours.
  • Fewer pings extend battery life, while more frequent pings through the Locate My Asset feature provide on-demand location with an impact on battery life. 
Note: Enabling Locate My Asset reduces expected battery life by ~25% for AG‑31.2+ and ~40% for AG‑31.1. These changes take effect after the feature is enabled and the device has gone through its next scheduled ping.

Locate My Asset 

The Locate My Asset feature allows fleet admins and managers to request immediate location updates from battery-powered Asset Gateway Mini devices, bypassing the standard ping interval. 

Using Locate My Asset on the Motive Fleet App

  1. Log into the Motive Fleet App and go to Fleet.
  2. Use the search bar or filters to find your asset or select the asset from the given list. 
  1. Under Location, view the last updated location and the timestamp for the last ping. 
  2. Tap Refresh to initiate a request for on-demand location. 
  1. While the location is being refreshed, you will see a message with the estimated time for the location update. 
  1. Once refreshed, Location section shows the address and timestamp for the recent ping. 
Note: You can navigate to other areas of the Fleet App while the location updates in the background. Once the location is updated, you will get an in-app notification to go back to the asset screen and view the updated location information. 
  1. If the location update fails with the Refresh request failed message, tap Refresh to try again. 

Using Locate My Asset on the Motive Fleet Dashboard 

  1. Log in to the Motive Fleet Dashboard and go to Fleet View > Live.
  2. Open the dropdown for Entity and select Assets. 
  1. Click the asset you want to locate from the list.
  1. Click Refresh to request the live location of the selected asset.
  1. Asset live page displays Refreshing state with the estimated time for the location to be refreshed. 

Changing Asset Gateway Mini’s check-in rate

  1. Log into Fleet Dashboard and go to Admin.
  1. Click Assets.
  2. Use the search bar or filters to find the assets with Asset Gateway Mini that you want to edit. 
  3. Click the three-dot menu next to the asset and select Edit Asset.
  1. In the Asset Gateway Mini settings section, you can view the current Check-in Rate for the selected asset.
  2. Click the dropdown to view check-in rate options. 
  1. Select the preferred check-in rate from the 4 options available: Every 8 hours, Every 12 hours, Every 24 hours, or Every 48 hours. 
  1. Once your selected option appears next to Check-in Rate, click Save to confirm changes. 
Note: Give the device one check-in cycle to implement the new command. The updated check-in frequency is sent to the Asset Gateway Mini the next time it checks in with the updated location. 

Bulk-editing the check-in rate for Asset Gateway Mini devices

  1. Log into Fleet Dashboard and go to Admin > Assets.
  2. Select multiple assets with Asset Gateway Mini by marking their checkboxes.
  3. Once you have selected all the assets you want to make changes to, click Edit.
  1. If more than one asset is selected, an option to bulk edit the Check-in Rate appears. Click Asset Gateway Mini: Check-in Rate.
  1. Open the dropdown for Check-in Rate and select the preferred option from Every 8 hours, Every 12 hours, Every 24 hours, or Every 48 hours.
  1. Once your selected option appears next to Check-in Rate, click Save to confirm changes.
Note: If the selection includes both the Asset Gateway Mini and Asset Gateway, the change in the check-in rate settings only applies to Asset Gateway Mini.

FAQs

How can I adjust the battery ping rate?

Ping rates can be configured in device settings. For more details, see Changing Asset Gateway Mini’s check-in rate.

Does using Locate My Asset affect battery life?

Occasional use on AG-31.2 has little impact. Frequent use, or enabling it on AG-31.1, reduces battery life.

How does the tracker detect productive idling?

By monitoring auxiliary input voltage, the device distinguishes between active equipment use and simple idling

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