Ryder integration with Motive App Marketplace

Audience	Ryder and Motive Customers
Applies To	Fleet Dashboard > Marketplace

 

Introduction

Securely sync connected fleet data for your Ryder leased/maintained assets to maximize uptime and simplify fleet management.

Integration Benefits

• Remote Roadside Diagnostics: Enable Ryder agents to identify problems at breakdown and get your vehicle back into action.
• Minimize downtime: Enable Ryder shop with vehicle health insights to speed up diagnosis and minimize repair time
• Automated Odometer Reporting: Save time manually entering mileage for billing.

Requirements

Ryder

• N/A

Motive

• Pro and Enterprise packages at Motive.

Steps: Enabling Ryder integration with the Motive App Marketplace

1. Log in to your Motive dashboard
2. Navigate to Marketplace from the menu on the left
3. Search for the Ryder tile under Category Maintenance or in the search box on the top right-hand side of the Marketplace
4. Once you find the tile, click on it and then click on the blue Install button
5. This will generate a request for the apisupport@gomotive.com team. The API support team will contact you and guide you on the next steps.

Support for Integration

Ryder Support Email:

RyderConnect_Onboarding@ryder.com

Motive Support Phone:

+1 855-434-3564

Motive Support Email:

apisupport@gomotive.com

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