| Audience | Fleet Admins, Fleet Managers |
| Applies To | Asset Gateway 31 (Asset Gateway Mini) |
Introduction
The Locate My Asset feature allows Fleet Admins and Fleet Managers to request immediate location pings from Asset Gateway 31 (Asset Gateway Mini) devices, bypassing the standard 12-hour ping interval. It is available on both Motive Fleet Dashboard and Motive Fleet App. This feature is particularly useful for the following:
- Theft prevention
- Locating misplaced assets
- Conducting yard hunts on large job sites
Steps: Locate My Asset on Motive Fleet Dashboard
1. Log in to the Fleet Dashboard and click Fleet View from the left-hand menu.
2. In the Live section, select an asset.
3. Click Refresh to request the live location of the selected asset.
| Note: For older AG Mini versions, activation is required. Please contact Motive Support to activate it. |
| Note: Updating an asset's location typically takes about 4 minutes. In some cases, it can take up to 15 minutes. Requests not fulfilled within 15 minutes get timed out. When the request is resolved, you receive a notification of success or failure. |
Related Content
Was this article helpful?