| Audience |
Fleet Managers, Fleet Admins |
| Applies To | Fleet Dashboard > Marketplace |
Introduction
Motive's integration with WhatsApp (via Zapier) automates workflows by setting specific triggers that send notifications to WhatsApp, streamlining communication and reducing manual effort. Key features of this integration include:
Integration Benefits
Motive’s integration with WhatsApp keeps fleet operations connected and responsive, boosting safety, compliance, and efficiency:
- Real-Time Notifications: Instantly receive alerts in WhatsApp for HOS violations and safety incidents like harsh braking or speeding.
- Faster Decision-Making: Timely alerts help decision-makers act quickly to ensure safety and compliance.
- Streamlined Communication: Important updates go directly to WhatsApp, reducing missed information.
- Improved Team Collaboration: Relevant WhatsApp groups stay informed and contribute to resolving issues.
- Proactive Incident Management: Early alerts allow quick action before incidents escalate.
System Requirements
- Zapier Subscription
Motive
- Pro or Enterprise Plan
Steps: Enabling WhatsApp Integration with Motive App Marketplace
1. Log in to the Motive Fleet Dashboard and click Marketplace.
2. Search for WhatsApp in the search bar.
3. Click to open the tile.
4. Click Install.
5. A pop-up banner appears, click Install.
6. The support team contacts the customer for the next step.
Support for Integration
- Email: apisupport@gomotive.com
- Phone:+1 (855) 434-3564
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