How to enable Vendorflow integration

Introduction

By utilizing Motive's real-time APIs, the integration with Vendorflow enables a unified fleet communications solution that brings together voice, SMS, and Motive Messaging in one platform. Dispatch and safety teams can seamlessly communicate with drivers—without requiring an additional driver app—through organized “Shared Inbox” workspaces, improving operational efficiency and collaboration.

Integration Benefits

  • Centralized Communication: Voice, SMS, and Motive Messaging are unified in a single platform, reducing the need to switch between tools.
  • No Extra Driver App Required: Drivers can receive and respond to messages using existing channels, simplifying adoption and minimizing app fatigue.
  • Shared Inboxes for Teams: Dispatch and safety teams collaborate more efficiently with organized, transparent message threads across teams.
  • Real-Time Driver Visibility: Leveraging Motive’s real-time APIs ensures timely communication based on accurate driver location and status.
  • Improved Safety & Compliance: Streamlined communication helps teams quickly address safety concerns and ensure compliance without delays.

Requirements

Integration steps on Motive: 

Note: Click the Install button on the Motive standalone marketplace.
  1. Log in to the Motive Fleet Dashboard and click Marketplace.
  2. Search Vendorflow in the search bar.
  3. Locate Vendorflow and click Learn More.
  4. Click Install
  5. Since the integration is built on OAuth 2.0, no further actions are required from Motive, and further onboarding is to be done from Vendorflow's side.

Support for Integration

Vendorflow Email:

support@vendorflow.co

greg@vendorflow.co

Vendorflow Support Phone:

+1 (323) 579-1387

Motive Support Phone:

+1 (855) 434-3564

Motive Support Email:

apisupport@gomotive.com

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