How to enable BusWhere Integration

Introduction

Motive's integration with BusWhere is a leading real-time bus tracking and transportation management platform serving K-12 schools, universities, hospitals, airports, and other transit operations.

BusWhere enhances fleet visibility and rider communication without requiring additional hardware — it seamlessly leverages your existing Motive GPS data for instant setup and immediate value.

Integration Benefits

  • Real-Time Fleet Tracking - Leverage Motive’s reliable GPS data inside BusWhere to provide live bus locations and movement updates for administrators and riders.
  • Improved Operational Efficiency - Automatically sync vehicle and driver information from Motive, reducing manual setup and ensuring accurate, up-to-date route assignments.
  • Enhanced Communication & Safety - Enable schools, hospitals, and transit operators to notify riders of delays, route changes, and bus arrival times—improving safety, coordination, and rider satisfaction.
  • No Additional Hardware Needed - Instant integration using Motive telematics means faster deployment and lower operational overhead.
  • Better Decision-Making - Fleet admins gain a centralized view of routes, vehicles, and driver activity to optimize scheduling, reduce wait times, and improve overall service reliability.

Requirements

Integration steps on Motive: 

Note: Click the Install button on the Motive standalone marketplace.
  1. Log in to the Motive Fleet Dashboard and click Marketplace.
  2. Search BusWhere in the search bar.
  3. Locate BusWhere and click Learn More.
  4. Click the “Install” button.
  5. A case will be generated for API Support.
  6. API Support will confirm the customer's consent and create the API Key. 
  7. API Support will then share the API Key with Jack Kustanowitz (BusWhere POC)
  8. Customer must be included in the cc: 

Support for Integration

BusWhere Email:

support@buswhere.com

BusWhere Support Phone:

+1 (202) 888-5920

Motive Support Phone:

+1 (855) 434-3564

Motive Support Email:

apisupport@gomotive.com

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