Introduction
Rig revolutionizes roadside assistance by connecting your fleet's data to our network of 5,000 expert mechanics. This streamlines breakdowns by instantly sharing exact coordinates, fault codes, and vehicle telemetry before a mechanic arrives, all with a few taps.
Integration Benefits
- Faster, smarter roadside dispatch: Use Motive’s real‑time GPS and vehicle data to auto‑populate Rig requests, eliminating manual location sharing and back‑and‑forth phone calls.
- Reduced downtime and better visibility: See which vehicles need repairs or require service to get back on the road.
- Stronger maintenance and cost control: Analyze roadside repair frequency and other insights to drive smarter maintenance and replacement decisions.
- Improved safety and compliance workflows: Close the loop from defect to repair to verification, strengthening compliance documentation.
- Better driver experience in stressful moments: Reduce driver effort during breakdowns by using existing Motive data instead of having them explain locations and details over the phone.
Requirements
RIG Technologies
Available on all plans.
Enabling RIG Technologies integration with Motive Marketplace
| Note: Click the Install button on the Motive standalone marketplace. |
- Log in to the Motive Fleet Dashboard and click Marketplace.
- Search RIG Technologies in the search bar.
- OAuth flow is triggered from RIG Technologies’ end.
- To enable the integration, go to fleet.bigrig.app
- Select Motive as the data source at sign-up or from settings after logging in.
Support for Integration
RIG Technologies Support Phone:
+1 (630) 750-4071
RIG Technologies Support Email:
Motive Support Phone:
+1 (855) 434-3564
Motive Support Email:
apisupport@gomotive.com
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