Environmental Sensors

The Motive Environmental Sensors is a smart sensor that helps Fleet Managers and Fleet Admins monitor reefer assets with ease and accuracy. It delivers real-time temperature and humidity monitoring alongside historical reporting and alerting so teams can maintain cold chain integrity and resolve claims efficiently.

Overview 

The Environmental Sensors provides continuous visibility into temperature and humidity inside refrigerated trailers, enabling proactive action and audit-ready documentation. These sensors are compatible with all reefer makes and models—no additional Thermo King or Carrier accessories required. To get real-time visibility, you need a Motive Asset Gateway, a 4020 cable connected to the reefer, and Motive’s Bluetooth-based sensors. Each Asset Gateway supports up to 6 sensors for independent zone-level readings in single- or multi-zone reefers. The Environmental Sensors is monitoring-only and cannot remotely control temperature or humidity.

• Real-time monitoring: Track temperature and humidity continuously through the Fleet View. 
• Historical temperature reports: Access detailed logs to investigate issues and support load claims.  
• Proactive temperature alerts: Get notified when a reefer deviates from the desired range.

 

Note: Each asset gateway supports up to 6 sensors allowing independent temperature and humidity readings for each zone in a single or multi-zone reefer. Environmental Sensors can only monitor, not remotely control temperature and humidity.

Viewing Real-time Environmental Monitoring 

To see all the temperature-related information of the reefer's: 

1. Log in to the Motive Dashboard and go to Fleet View > Filter > Assets.

2. Look for Assets with a snowflake symbol next to them and hover over the snowflake icon to get an overview of the Environmental Sensor’s readings. 

   

3. Click on the asset and scroll down to the actual device information, including the Status, VIN, Make/Model, Type, and last update time, appears.

   

Asset Level Temperature Telematics

To see real-time insight into the asset's temperature and humidity: 

1. Log in to the Motive Dashboard and go to Fleet View > Vehicle > Live > Sensor Data. 

   

Reefer Activity Reports

Reefer Activity Reports give you an unlimited  

To view  historical temperature & humidity data for a specific reefer

1. Log in to the Motive Dashboard and go to Reports > Browse > Assets > Reefer Activity.

   

2. Apply filters like asset, dates, data, and frequency (15min, 30min, 1hr) to have a better access to the required report.

3. Download the filtered report by clicking the three dots button and selecting Export as PDF or CSV based on your preference.

   

Reefer Temperature Alerts

Reefer Temperature Alerts allow you to get real-time email alerts or notifications whenever your reefer’s temperature is outside your desired range.

Creating Alerts for Environmental Sensors

Fleet Admin can create alerts to stay updated when the temperature of a reefer trailer exceeds the desired temperature. To set up an alert: 

1. Log in to the Motive Dashboard and go to Admin > Alerts > Create Alerts. 

   

2. Enter a name for the alert, select Reefer Temperature under Type. 

   

3. Click Select for the asset you want to create an alert for and mark the checkboxes in the desired Groups or Assets. Alternatively, mark the checkbox for All Entities to make the alert applicable for all assets. 

   

4. Click on the dropdown of Trigger alert when and choose the desired option. 

5. Enter the Minimum and Maximum temperature range to trigger alert, time to trigger alert and select the trigger range. 

   

6. Click Select to choose recipients, add External Recipients if needed and click Save. 

   

FAQs

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