How to enable Adverse Driving Conditions Exception in Driver App
Audience Drivers Applies To Driver App Introduction Drivers can enable the Adverse Driving Conditions Exception in the Motive Driver App....
How to use Adverse Driving Conditions Exception in Driver App
Audience Drivers Applies To Driver App Introduction Drivers can use the Adverse Driving Conditions Exception in the Driver App and the ...
How to switch Cycle Rule on the Driver App
Audience Drivers Applies To Driver App, Compliance Introduction The Driver App allows the driver to switch between the primary ...
How to view ELD diagnostics screen and Vehicle Gateway firmware
Audience Drivers Applies To Driver App Introduction The ELD Diagnostics feature is a useful tool that allows Drivers enabled fo...
How to view Split Sleeper Berth Clocks on Driver App
Audience Drivers Applies To Driver App Introduction This article addresses how drivers can utilize the split sleeper toggle feature u...
How to edit drive time manually
Audience Drivers Applies To Driver App Introduction Motive allows you to correct log trips by editing drive time manually if you notice...
How to change duty status on Driver App
Audience Drivers Applies To Driver App Introduction The Motive Driver App allows drivers to log their status. In this article...
How to insert a past duty status
Audience Drivers Applies To Driver App Introduction If the driver forgets to insert a duty status to his log, he can add it as a ...
How to view HOS Violations on Driver App
Audience Drivers Applies To Driver App Introduction Drivers have to abide by the HOS rules defined by the country they are driving in. In...
How to let a DOT officer inspect driver logs
Audience Drivers Applies To Driver App Introduction An officer can ask a driver to present his/her logs at any time. In this...
Does the Driver App switches time zones when drivers enter a different time zone?
Audience Fleet Admins / Drivers Applies To Driver App Answer: The time zone of the logs would stay as per those of the Home T...
How often can Adverse driving exception be used?
Audience Drivers, Fleet Admins Applies To Driver App Answer There is no limit provided, The adverse driving condition...
Why I am Require Logs Signature after off-duty ?
Audience Drivers Applies To Driver App > Logs > Signature Answer: Despite being off-duty, drivers must provide a signature on every log...
Can drivers edit Inspection reports past 14 days?
Audience Fleet Admins, Fleet Managers, Drivers Applies To Driver App Answer No. Drivers cannot edit Inspection reports past 14 days, T...
Is sleeper berth status available in US short haul cycle?
Audience Fleet Admins, Fleet Managers, Drivers Applies To Fleet Dashboard, Driver App Answer No. Sleeper berth status is not available...
Split Sleeper Provision in Texas Cycle Rule
Audience Drivers, Fleet Admins Applies to Driver App, Fleet Dashboard Answer The Split Sleeper provision on the Texas Cycle rule req...
When can I use personal conveyance?
Audience Fleet admins, drivers Applies To Drivers Times When Personal Conveyance Can Be Used Personal conveyance can be used when you'...
When is Personal Conveyance not allowed?
Audience Fleet admins, drivers Applies to Drivers Restricted Personal Conveyance Scenarios Using personal conveyance for work prep o...
May a driver use on-duty not driving time during a roadside inspection to satisfy the 30-minute break?
Audience Drivers, Fleet Admins Applies To Driver App Answer Yes. If the driver is stopped for at least 30 consecutive minutes for the ro...
What status should I be on when I am ready for my 30 minute break?
Audience Drivers Applies To Driver App Answer Drivers must take a 30-minute break when they have driven for a period of 8 cumulative hour...
Why is 24 hour break required violation Canada south 120/14 day?
Audience Fleet Admins, Drivers Applies to Fleet Dashboard, Driver App Answer: Drivers on Canada South 120/14 day cycle must not drive af...
24 hour break required Violation on Canada South 70 hour/7 day Cycle
Audience Fleet Admins, Drivers Applies to Fleet Dashboard, Driver App Answer: Drivers must have at least one period of 24+ hours off du...
How to find "Pending for Approval" Driving events on Fleet Dashboard
Audience Fleet Admin Applies to Fleet Admin Dashboard, Compliance Introduction In this article, Fleet Admins can learn how to find driv...
Why the Driver is Unable to See Current Vehicle Tab on Driver App
Audience Drivers, Fleet Admins Applies To Fleet Admin Dashboard, Driver App Answer: He is in Electronic Logbook mode. Drivers can reach out...
How to add Trailer number on Driver logs (Fleet Admins)
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction This article tells Fleet Admins how to add a trailer numb...
Drivers getting 13 hour driving limit violation in Canada
Audience Drivers, Fleet Managers, Fleet Admins Applies To Driver App, Fleet Dashboard Symptom (s): 13-Hour Driving Limit Violation: The d...
How to View Logs with Form & Manner Error on Fleet Admin Dashboard
Audience Fleet Admins Applies to Fleet Admin Dashboard Introduction Fleet Admins can view logs with form and manner errors on Fleet Admin...
What is California Passenger 80hr/8day Cycle?
Audience Drivers, Fleet Admins Applies To Drivers App, Fleet Dashboard Answer Rules: Shift starts after any period of 8+ hours off duty/...
How to Access logs after account Subscription is cancelled?
Audience Drivers, Fleet Admins Applies To Logs Answer Please call on our 24/7 Support helpline 855-434-3564 , Or send an email on suppor...
What is USA Property Cycle ?
Audience Drivers, Fleet Admins Applies To Driver App, Fleet Dashboard Answer: Applicable to: 60 hour/7 day, 70 hour /8 day Rules: ...