This article explains how drivers can use the Motive Driver App to manage roadside inspections and remain compliant with US and Canadian regulations. Understanding inspection features and best practices helps ensure a smooth and secure experience.
Overview
The Motive Driver App simplifies the process of presenting hours-of-service (HOS) logs and transferring electronic logging device (ELD) data during roadside inspections. With built-in privacy features, the app ensures you only share the necessary information while remaining compliant with both FMCSA and CCMTA requirements. Key features include:
- Inspection readiness: Access your HOS logs and compliance data quickly, ensuring you are prepared for roadside inspections without delays.
- Driver privacy: The app only shares the required data with enforcement officers, ensuring your personal information remains protected.
- Easy file transfer: Transfer your ELD output files to the officer with just a few taps, simplifying the data submission process and reducing the time spent during inspections.
- Regulatory compliance: The app meets both U.S. (FMCSA) and Canadian (CCMTA) inspection standards, ensuring your logs are always up to date and compliant with both countries’ regulations.
Using DOT inspection mode
DOT inspection mode provides a secure, officer-friendly view of your HOS logs and ELD records. It hides personal data and only shows required compliance details.
Go to the Motive Driver App and open the Menu.
Tap DOT Inspection Mode.
Tap and hold the Begin Inspection button to set an access code.
Note: Setting up an access code keeps your data private by restricting access to personal data. Type to set your access code. Choose a code that is easy to remember but not easy to guess.
Retype your access code to confirm.
With your daily log on screen, give your phone to the officer.
Tap the arrow to go back.
Type your access code to exit inspection mode.
Skipping access code setup for inspection mode
- Go to the Motive Driver App Menu and tap DOT Inspection Mode.
Tap Begin Inspection without holding the button, or tap Skip to DOT Inspection Mode.
Transferring ELD output files
If requested, you can transfer your ELD output file directly to an officer using the Driver App.
- Go to the Motive Driver App Menu and tap DOT Inspection Mode.
Tap Send output File.
- Tap Web Service or Email to select the appropriate method:
- Web services or email for the U.S. (FMCSA)
Email only for Canada (CCMTA)
Add an Official Comment and tap Send.
After the transfer, a confirmation message appears. Show this to the officer if needed.
ELD output files include duty status records, log history, and required compliance data. All transfers are encrypted and require an internet connection.
FAQs
How do I enter DOT Inspection Mode?
Open the Motive Driver App menu and tap DOT Inspection Mode. Set an access code to keep your data private before giving your phone to the officer.
What if I forget my Inspection Mode access code?
Select 'Forgot your access code?' and tap Log Out. When you log back in, you can access your app without the access code.
What information is visible in Inspection Mode?
Only your HOS logs, ELD records, and required compliance data. Personal content is hidden.
How do I transfer my ELD Output Files?
To transfer your Output Files, open the Motive Driver App and go to DOT Inspection Mode > Send Output File. Select a method and tap Send.
Do I need the internet to transfer ELD files?
Yes. If you don’t have a connection, let the officer know and follow their instructions.
What if the officer can’t receive my logs?
Show the transfer confirmation screen in the app and ask for the next steps. The officer may offer an alternative method.
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