The Device Hub provides a unified, standardised view of device status for AI Dashcam Plus. This article explains how these statuses are determined and how they appear across different charts on the Overview page.
Overview
- The Device Hub standardises seven main statuses to ensure consistent visibility and clarity across all devices. Each status reflects the operational state of the AI Dashcam Plus, with supporting sub-statuses where applicable.
- On the Overview page, the vehicle-level status is calculated by combining the statuses of the AI Dashcam Plus. A priority hierarchy determines which device status takes precedence, so the vehicle displays the most critical condition across all connected devices.
Device status by vehicle
| Main Status | Description |
| Normal | Displayed when the AI Dashcam Plus is connected to the vehicle and is in the Normal state. |
| Powered Off | Shown when the AI Dashcam Plus is connected to the vehicle and is powered off. |
| Install Issue | Shown when the AI Dashcam Plus is connected to the vehicle has an installation issue. |
| Other Issues | The camera connected to the vehicle is not recording. |
| Return Device | Shown when the AI Dashcam Plus has a return authorisation issued. These devices should no longer be used and must be returned to Motive. |
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