Audience Fleet Managers, Fleet Admins, Drivers Applies To Motive Support Introduction Do you have any questions or concerns about ...
The Motive Platform
How to contact Motive support / customer service
How to log in and log out of Motive website (Fleet Dashboard)
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard IntroductionThe Motive Fleet Dashboard allows Fleet Admins and Managers to m...
Reefer Monitoring via Thermo King (TK) and Carrier API
Reefer monitoring via Thermo King (TK) and Carrier API lets you connect OEM‑equipped refrigerated trailers directly to the Motive Fleet Dashboard, ...
Admin and Settings
The Admin section in the Motive Dashboard allows authorised fleet users to manage drivers, vehicles, assets, and settings for compliance, safety, m...
Group Level Safety Settings on Fleet Dashboard
Group Level Settings in Motive allow Fleet Admins to configure and apply Safety settings such as unsafe behaviours, dashcam configurations, and dri...
Profiles of Group Level Safety Settings on Motive Dashboard
Profiles in Group Level Settings serve as pre-configured sets of rules that can be applied to specific Groups within your fleet. Instead of configu...
Search
The Motive Fleet Dashboard features a unified Universal Search bar and specialised Fleet View filters to provide efficient retrieval of vehicle, dr...
Driver Identification Methods
The Motive platform offers multiple driver identification methods to ensure the correct driver is assigned to a vehicle, improving safety, complian...
Create and Edit Drivers
Creating and managing driver profiles in the Motive Dashboard is essential for compliance, accurate records, and smooth operations. This article ex...
Face Match
Face Match is Motive’s automated driver identification feature that uses facial recognition to automatically match drivers to vehicles as soon as t...
Roles and Permissions
Roles and permissions are essential access control features in the Motive Dashboard that allow you to limit what each fleet user can see and do on ...
How to use the 2-factor authentication on the Motive account
Audience Drivers, Fleet Admins, Fleet Managers Applies To Fleet Dashboard, Driver App, Fleet App IntroductionTwo-factor authentication, also ...
How to find/search the WiFi password for my ELD/Vehicle Gateway
Audience Fleet Admins, Fleet Managers Applies To Reports > Wifi Usage Summary IntroductionFleet Admins and Fleet Managers can easily locate t...
How to use the Out-of-Service/In-Service feature on the Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard IntroductionThe Out-of-Service/In-Service (OOS/IS) feature allows fleet ma...
How to reset password for the Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard IntroductionIn case you have forgotten your password, you can reset it wi...
How to log in/log out of Motive Fleet Dashboard using a mobile phone browser
Audience Fleet Managers, Fleet Admins Applies To Mobile Browser > Fleet Dashboard IntroductionMotive allows Fleet Admins and Fleet Managers t...