The Motive Fleet Dashboard allows Fleet Admins and Managers to manage Drivers, vehicles and workflows across the fleet.
Log in
- Open www.gomotive.com and select Login.
- Enter your Motive email address or username, then select Continue.
- If your identifier is associated with more than one Motive region, select the region you want to access.
- If password login is enabled, enter your existing password and select Log In.
- If your organisation uses SSO, select Log in with SSO or follow the prompts to sign in through your organisation’s identity provider.
- If your organisation supports both password and SSO login, you can log in via either password or SSO.
- Complete the sign-in process.
Region selection appears only when your email address or username is associated with accounts in more than one Motive region. If you have an account in one region, Motive routes you automatically.
Log out
1. Click the icon with your username initials at the bottom of the left-hand side menu.
2. Click Logout.
FAQs
How can I resolve the "Rate limit exceeded" error preventing users from accessing the Motive platform?
This error message appears after too many login attempts or during a brief backend issue. Please ask users to clear the cache and try to log in from Google Chrome or change the browser if possible.
What is the direct link to access the Motive Fleet Dashboard?
- You can go directly to the Fleet Dashboard at https://account.gomotive.com/log-in?referer_url=https%3A%2Fgomotive.com%2F and log in with your fleet admin/manager credentials.
- You can also start from https://www.gomotive.com and click Log in in the top-right corner to access the Fleet Dashboard.
If you don’t see admin options after logging in, your account may not have Fleet Admin permissions.
I’m an owner-operator. Can I convert my Fleet Admin account into a driver-only account so I can use the Driver App instead of the Fleet App?
No. Fleet users (admins/managers) and drivers are separate profiles in Motive. If you are both an admin and a driver, you should keep your Fleet User (admin) account for the Fleet Dashboard/Fleet App and create a separate driver profile for yourself under Admin > Organization > Drivers. You can give the driver profile its own username and password or even use the same email as your admin account. Then log into the Driver App with your driver profile, and use your admin login only for Fleet Dashboard tasks.
Is there a Windows app for Motive Fleet?
No. Motive does not currently offer a Windows desktop app for Fleet users. The Motive Fleet App is available on iOS and Android devices. If you’re using a Windows computer, sign in through the web-based Fleet Dashboard.
What should I do if I cannot sign in?
Confirm the following:
- Confirm that you entered the correct email address or Motive username.
- If you have accounts in multiple regions, select the correct region.
- Use the authentication method configured for your organization.
If the sign-in page shows an unexpected region or authentication option, contact Motive Support.
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