Fleet Admins can manage Trip Images from Admin Panel > Safety > Cameras > Images. Trip Images can be turned off, captured at the start of a trip, or captured at a recurring interval. These images appear on the Vehicle and Driver History pages in the Motive Fleet Dashboard.
Enabling Trip Images
1. Log in to the Motive Fleet Dashboard and click the Admin icon from the left-side menu.
2. From the panel on the left-hand side, select Safety.
3. Select Cameras, and then click Edit.
4. Choose the available Images setting for your account by clicking the dropdown for Capture trip images. Select the desired Trip Image Capture setting for your account:
- Off: Users will not see images in the vehicle's trip history.
- At start of trip: Users can view an image captured at the start of each vehicle trip.
- At start of trip & every 60 minutes: Users can view an image captured at the start of each trip, with additional images captured every 60 minutes throughout the day.
5. Click Save.
FAQ
What causes the Image refresh limit exceeded error when refreshing dashcam images?
- The default setting for dashcam image requests is 100 per day. Fleet admins can request 100 images after 24 hours.
- This limit can be increased, but it is not recommended as it would impact the data consumption of the Vehicle Gateway.
- To make a change to this limit, please contact Motive support on 855-434-3564.
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