When implementing Motive’s safety features for your business, you should initially establish a safety policy for your company that is reviewed annually. Safety policy development should align with a company's current structure and address the following areas at a minimum:
● Video Event Access
- Who in the organization controls access to events?
- Administrative Control
- Identify someone in the organization who will be responsible for giving and restricting access to the controls of the program.
- Live function (if activated)
- Limit individuals will be granted access to the streaming function, keeping in mind this might be a sensitive topic for the drivers.
- Hierarchy and Coaching Access
- Should all coaches have access to the entire driver fleet or only those within their terminal / managed control?
- Downloading Privileges
- Identify who has access to this capability for liability protection within the organization
- Administrative Control
● Claims Handling
- Anticipation of Legal Challenge (Consult your legal counsel)
- Preservation of Records
- What process will be enacted when protecting critical event data at the time of an incident?
- Preservation of Records
● Record Retention
- Review existing policies to align technology implementation
- Retention thresholds should be considered in regard to event captures, coaching notes and data points should be addressed
● Progressive Discipline
- Should a “ramp period” of no discipline be considered for technology implementation?
- Are tolerance levels given to certain behaviors?
- Does your current process include a disciplinary matrix or scoring thresholds that should be integrated?
- What, if any, coaching allowances should be given before progressive discipline is applied?
- Should new safety clearance considerations (terminating circumstances) be set for certain technology behaviors?
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